How to Replace a Cracked Screen on Your TECNO, Infinix, or itel Phone

Picture this: You’re rushing through your day, juggling multiple tasks when, suddenly, your phone slips from your hand. The dreaded sound of glass hitting the floor is followed by the harsh reality – your screen is cracked. Sound familiar? You're not alone. Research shows that more than 50 million phone screens are shattered each year. Fortunately, Carlcare is here to help. As the official after-sales service provider for TECNO, Infinix, itel, Oraimo, and Syinix devices, Carlcare specializes in fast, professional, and reliable repairs, including screen replacements.

We’ll guide you through the steps of replacing a cracked screen on your TECNO, Infinix, or itel phone. We’ll also highlight key tips for avoiding further damage and when to seek professional help from Carlcare.

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Step-by-Step Guide to Replacing a Cracked Phone Screen

Step 1: Assess the Damage

Before diving into the repair process, it's important to assess the severity of the damage. Is it a minor crack on the surface, or is the phone completely unresponsive? If your screen is shattered but the touch function still works, you may only need a screen replacement. However, if the display is malfunctioning, or your phone isn’t responding at all, other internal components may also be damaged.

Tip: If the crack is minor, applying a temporary screen protector can help prevent further damage until you can replace the screen.

Step 2: Backup Your Data

Before you start the repair, back up your phone’s data. Even if you’re a DIY expert, things can go wrong during repairs. You don’t want to risk losing important data like photos, messages, or contacts. Connect your device to a computer or use cloud services like Google Drive or iCloud to ensure everything is safely stored.

Important: If the crack has affected your screen’s functionality and you can’t access the backup features, you’ll need professional assistance. Carlcare can help retrieve your data before starting any repair.

Step 3: Gather Necessary Tools

Repairing a cracked phone screen requires some specialized tools. You’ll need:

• A replacement screen (make sure it’s compatible with your device)
• Small Phillips screwdriver
• Plastic pry tools
• Suction cup
• Tweezers
• Heat gun or hairdryer

Safety Note: Always ensure you’re using genuine replacement parts to avoid further damage. Carlcare only uses authentic parts in their repairs, ensuring the longevity of your device.

Step 4: Power Off the Device

It’s crucial to power off your phone before starting any repairs. If possible, remove the battery as well. This ensures there’s no electrical charge flowing through the phone while you work, minimizing the risk of short-circuits or injury.

Step 5: Remove the Back Cover and Screws

Use the Phillips screwdriver to remove the screws securing the phone’s back cover. Most TECNO, Infinix, and itel phones have a series of small screws around the edges. After removing them, use a plastic pry tool to carefully lift the back cover off. Be patient and avoid using metal tools that could scratch or damage the phone.

Step 6: Disconnect the Battery and Screen

Once the back cover is off, you’ll see the internal components of your phone. Carefully disconnect the battery and screen cables from the motherboard using a plastic tool or tweezers. Be gentle with the cables to avoid damaging them.

Pro Tip: If you’re having trouble identifying the correct cables, consider watching a repair video for your specific phone model or seek assistance from Carlcare’s certified technicians.

Step 7: Heat the Front Screen

To loosen the adhesive holding the cracked screen in place, use a heat gun or hairdryer to gently warm the edges of the phone. Be careful not to overheat it, as too much heat could damage internal components. A moderate level of heat should allow you to lift the screen with a suction cup and plastic pry tool.

Step 8: Remove the Cracked Screen

Once the adhesive is soft, use the suction cup to gently lift the cracked screen away from the frame. If there’s resistance, use the plastic pry tool to carefully separate the screen from the phone’s body. Be patient during this step, as rushing could cause further damage.

Step 9: Install the New Screen

After successfully removing the old screen, it’s time to install the new one. Start by cleaning the phone’s frame and removing any remaining adhesive. Then, carefully position the new screen and press it into place. Reconnect the screen and battery cables to the motherboard.

Pro Tip: Before reassembling the entire phone, power it on to ensure the new screen is functioning properly. If everything works, continue with reassembly.

Step 10: Reassemble the Phone

Once you’ve confirmed the new screen is functioning, it’s time to put everything back together. Replace the back cover and screws, ensuring all components are securely in place. Finally, power on the device to check the screen’s responsiveness and clarity.

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Troubleshooting Common Issues

Even with careful execution, issues may arise during or after a screen replacement. Here are a few common problems and their solutions:

• Unresponsive Screen: If the new screen isn’t responding, double-check the cable connections. Make sure they’re firmly connected to the motherboard.
• Touch Sensitivity Problems: If the touch screen is acting erratically, try recalibrating the touch settings in your phone’s settings menu.
• Display Glitches: If you notice flickering or display glitches, the screen may not be properly seated. Open the phone again to ensure it’s installed correctly.

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Conclusion: Why Proper Screen Replacement Matters

Replacing a cracked phone screen can seem daunting, but with the right tools and a bit of patience, it’s a manageable task. However, not everyone is comfortable with DIY repairs, and that’s where Carlcare comes in. With years of experience servicing TECNO, Infinix, itel, Oraimo, and Syinix devices, Carlcare offers professional, reliable repairs using only authentic parts. By ensuring your phone is properly repaired, you’ll extend its life and avoid more costly problems down the road.

If you’re unsure about attempting the repair yourself or if you run into trouble, don’t hesitate to contact Carlcare for expert help. You can visit any of our service centers or book an appointment online for a hassle-free experience.