Carlcare News

Carlcare AI: Elevating Global Service Excellence

Carlcare leverages AI to upgrade its global service from passive response to proactive insight, consistently delivering highly efficient and exceptional user experiences.

2026-05-21

Carlcare App AI Self-Service Diagnosis

Carlcare APP enables users of all Transsion brand phones to conduct full-range AI self-checks easily at home in minutes, get detailed reports and apply for after-sales service conveniently.

2026-05-20

Carlcare AI Voice Call Center

In 2026, Carlcare successfully deployed a unified global AI voice system, launching multilingual AI outbound robots in 11 countries with an 80% customer satisfaction rate. Meanwhile, by optimizing site layouts, the monthly manual operation costs were slas

2026-05-19

Reserve & Win Infinix HOT11 play — Who will be the smartphone winners ?

Carlcare Online Repair Reservation and win Infinix HOT11 play

2021-11-23

Carlcare Global Service Timeliness Management

Based on over 240,000 global work orders, Carlcare has built a highly efficient service network that optimizes four key stages: reception, spare parts, repair, and return. With the majority of tasks completed within just 2 hours across all major global re

2026-05-22

Carlcare launches its self-developed "AICC Intelligent Online Customer Service"

Carlcare launches its self-developed "AICC Intelligent Online Customer Service"

2026-05-18

Official Carl Superhero Debut: Carlcare's New AI Assistant for Device Care

Introducing Carl, your Carlcare superhero for TECNO, Infinix, itel support! Friendly AI assistant makes device care easier. Meet Carl today!

2025-08-04

TRANSSION Holding’s Carlcare App Tops 10 Million Monthly Active Users

2020-01-12

About Carlcare

a professional after-sales service brand

2020-01-08

Carlcare AI: Elevating Global Service Excellence

Carlcare leverages AI to upgrade its global service from passive response to proactive insight, consistently delivering highly efficient and exceptional user experiences.

2026-05-21

Carlcare App AI Self-Service Diagnosis

Carlcare APP enables users of all Transsion brand phones to conduct full-range AI self-checks easily at home in minutes, get detailed reports and apply for after-sales service conveniently.

2026-05-20

Carlcare AI Voice Call Center

In 2026, Carlcare successfully deployed a unified global AI voice system, launching multilingual AI outbound robots in 11 countries with an 80% customer satisfaction rate. Meanwhile, by optimizing site layouts, the monthly manual operation costs were slas

2026-05-19

Reserve & Win Infinix HOT11 play — Who will be the smartphone winners ?

Carlcare Online Repair Reservation and win Infinix HOT11 play

2021-11-23

Carlcare Global Service Timeliness Management

Based on over 240,000 global work orders, Carlcare has built a highly efficient service network that optimizes four key stages: reception, spare parts, repair, and return. With the majority of tasks completed within just 2 hours across all major global re

2026-05-22

Carlcare launches its self-developed "AICC Intelligent Online Customer Service"

Carlcare launches its self-developed "AICC Intelligent Online Customer Service"

2026-05-18

Official Carl Superhero Debut: Carlcare's New AI Assistant for Device Care

Introducing Carl, your Carlcare superhero for TECNO, Infinix, itel support! Friendly AI assistant makes device care easier. Meet Carl today!

2025-08-04

TRANSSION Holding’s Carlcare App Tops 10 Million Monthly Active Users

2020-01-12

About Carlcare

a professional after-sales service brand

2020-01-08