For TECNO
For Ethiopia
1. Limited Warranty Period:
1) PHONE&TABLET:
|
Feature phone |
24 Months |
|
Smart phone |
12+1 Months |
|
Tablet |
12+1 Months |
|
Built-in battery |
Follow the device |
|
Charger (Inbox) |
6 Months |
|
Cable (Inbox) |
6 Months |
|
Headset(Inbox) |
6 Months |
|
External battery |
6 Months |
2) RETAIL ACCESSORIES:
| Main category | Service Category | Warranty Term |
| AIOT | Web Camera | 12 Months |
| TWS | TWS | 6 Months |
| WiFi | Portable Router | 12 Months |
| Home Router | ||
| Mobile Home Router | ||
| Other Audio | Wireless Earphone | 6 Months |
| Wireless Headset | ||
| Wireless Speaker | ||
| Earphone | ||
| Others | Smart Watch | 12 Months |
| Smart Bracelet | ||
| Mobile phone peripheral basic accessories | T-Flash Card | 5 Years |
| Charger | 6 Months | |
| Power Bank |
-Backpack, Automobile Data Recorder, Smart Socket, Phone cover, Tempered Glass Screen Protector, Data Cable or any other accessories are not covered under warranty.
2. The Limited Warranty does not cover:
-
To consumable parts,such as batteries or protective coatings that are designed to diminish over time,unless failure has occurred due to a defectin materials or workmanship.
-
To cosmetic damage,including but not limited to scratches,dents orbroken plastic ports.
-
To damage caused by accident, abuse,liquid contact,fire,earthquake or external cause.
-
To damage caused by operating the product outside the published guidance.
-
To damage caused by service (including upgrades and expansions) performed by any Unauthorized Service Provider.
-
To product that has been modified to alter functionality or capacity without the written permission.
-
To defects caused by normal wear and tear or otherwise due to the normal aging of the product.
-
To any device which the serial number has been removed or defaced.
3. Notification:
-
During warranty service, the contents of the storage media may be deleted and reformatted.
-
The warranty card is confined to the first purchaser of the product only and is not transferable.
-
The above terms and conditions apply only to TECNO products sold within the territory of Ethiopia.
