Gadgets like laptops and phones are one of the wonders of the digital world. Phones can be a great tool. They can give results at mind-blowing speed. But they are not infallible. Sometimes phones just become problematic and leave the user frustrated. Some of these phone problems are common while others are not. One of the common ones is the phone turning itself off. This can be particularly frustrating if it happens when you are busy with the phone, either chatting with someone or using an application. In this article, we would look at the possible reasons why the TECNO phone turns off itself and solutions to that problem.
Possible Reasons Why TECNO Turns Off Itself
Problematic Application
Sometimes, the reason why your TECNO phone is powering off on its own is that an application has gone bad. When an application or software becomes faulty, it affects the whole phone system. You have to locate the particular app that could be the cause of the misfortune. Go through your applications and take note of anyone that is acting weird.
Some problematic apps that could cause this problem would not even launch. You will likely get an error message, or the application would just close on its own.
Dent on Power Button
Your TECNO phone turns off itself probably because the power button is dented when your phone fell or hit something. That force could push in the power button and makes it get stuck , thereby causing your phone to switch off periodically.
In this case, you can shake your phone and hope that the button comes unstuck. When your power button is stuck inside, do not attempt to hit the phone on the floor or table.
Phone Case
Check your phone case to be sure it is not fitted too tightly as this can press the power button causing your device to go off.
When you remove the phone from the case, observe it for some time to be sure that is the problem. If the phone does not act up after removal, then you have gotten your solution. You have to get a phone cover or case that can hold your phone properly but not put a lot of pressure on the power button enough to shut down the phone.
Software Bug Due to Inappropriate Application Installation
Another reason why your TECNO phone keeps turning off itself may be because software or application you installed is problematic. This problem can arise due to inappropriate installation. Perhaps you downloaded the file from an unauthorized source.
It can also be caused by applications that need root permissions to function properly. When this software makes its way to your phone, it can cause your phone to keep turning itself off.
To fix this, just identify the badly installed application and uninstall it. Once you do, monitor your phone, and see if it still turns itself off.
Device Software Bug
Sometimes your device can keep rebooting just after you have updated an application. It can also happen when you update your operating system. The applications on the phone may not work well with the new updated android system.
Try to update your applications using the updates available from the device settings. You can also go through your phone and uninstall some of the applications that you downloaded yourself. Delete all of those and leave only the applications that came with the phone. This could fix your phone and stop it from rebooting
Low Battery
A probable reason why your device is shutting off can be due to a low battery. If your TECNO is low and keeps rebooting, then you need to power the phone up. Get your TECNO charger and plug in your phone to charge for one hour at least. This should fix the problem in no time and leave your phone working normally.
If the phone is not charging, then you may want to try another charging outlet or another charger. If these do not work too, then something may be wrong with your charging port and you may want to fix that.
Restart the Device
Do not underestimate the effectiveness of restating a phone. It is the panacea for a lot of other phone problems like a hanging device. You can restart your device in many ways. The very first way is to press and hold the phone’s power button and choose the restart option.
A second method is to simply shut down the phone and then turning it back on again. The third is what is called ‘hard restart’. How do you do this? Press and hold the phone's power and volume button at once. This will take you to fast boot mode screen, press the power button again so the phone can start-up.
If you are lucky, this should handle your issue. If you are not, you can check the last self-help option below.
Factory Reset
This is usually the last self-help resort. Before you do this though, you must back up all important files. Why? Because a factory reset will wipe every data in your phone and leaving it as it was when it was released from the factory.
Visit Carlcare Service Centre
After exhausting all the options above and your TECNO phone is still turning itself off, take your phone to a Carlcare service center near you. Carlcare is the official phone repair service provider for TECNO phones. Our engineers are ever ready to serve you.
Before you go though, it is important that you book an appointment so a reservation can be made for you. This will help give you faster service and save you the time of waiting.
