One of the most frustrating problem you may face with your Infinix phone is when your Infinix phone keeps on restarting without you initiating it. We will be looking at some solutions to the issues causing your phone to be restarting. At times the issue could be caused by one or more factors.
Below are some solutions about what to do if your Infinix phone keeps restarting or rebooting.
Make sure your mobile phone is updated to the latest firmware.
Updates are very important for your mobile phone operating system, updates are sent to your device so as to keep your phone functioning well.
Even though updating your phone some times could be discouraging due to size of the update that will need to download. You need to make that sacrifice because at times the reason behind why your phone keeps restarting is due to outdated software version, outdated security patch.
Why are Updates sent to your phone?
- To update security patch:
Security patch update is very important to your phone, because it helps defend your phone against virus and protect your phone from latest security threats. In the case whereby you don’t update your phone, virus can attach itself to your phone operating system and makes it to keep on restarting without you initiating the command.
- Improves phone performance:
Updates are sent to your mobile phone to improve its performance and fix some issues that have been noticed by the manufacturer.
In the case where you fail to update your phone, the performance of your phone will start to drop, slowing down and lagging.
- New features:
Some times updates are sent with new features that will help your phone to run better and perform well.
To update your phone, open your app drawer and Go to Settings - Scroll down and tap on SYSTEM – and select SYSTEM UPDATE – and select ONLINE UPDATE. Make sure you have a strong internet connection before performing the update. Also make sure your phone battery level is above 50% before updating your device.
INTERNAL MEMORY STORAGE SPACE:
Your Infinix phone could be restarting on its own due to low internal memory.
Deleting unnecessary files and large video files, can help in freeing some memory blocks on your device internal memory.
It is advisable to always leave at least 2 Gigabyte of free internal memory space so as to enable your phone perform well.
In order for to know what is actually consuming your memory space more, go to settings, Storage, Tap on Internal memory. You will see a well detailed information on what is consuming more memory space.
Cached files from your applications could also be occupying some unnecessary memory space.
In order to clear cached files easily without stress, open your play store and download phone master.
FREE UP RAM MEMORY:
Your Infinix phone can keep on restarting or rebooting due to low free ram memory, and this is caused due to too many apps running in the background. You can free up ram memory by closing those applications, leave only few apps running in the background in order to avoid making your phone to be restarting and lagging due to low free ram memory.
UNINSTALL RARELY USED APPLICATIONS.
Some times too many unnecessary applications installed on a phone could overwhelm the operating system and reduce its performance speed drastically and end up making your phone to keep on restarting itself without you initiating the command. To solve this issue, you will have to uninstall those applications on your Infinix phone that you barely use so as to help your phone perform well.
RESTORE FACTORY SETTINGS:
You can only consider this option when you have tried the whole above solutions and the problem still persists.
Note: Before you proceed to restoring factory settings, you need to backup your files because factory reset will wipe out all the existing data on your phone.
Once you are done with the backup, GO TO SETTINGS – scroll down and select SYSTEM – select RESET OPTIONS – tap on ERASE ALL DATA (FACTORY SETTINGS), input your phone password if you have one set up on the device and tap on continue and allow the device to do the rest .
Find the official Infinix service center
If your Infinix phone is still keepin restarting, you can take your Infinix phone to the Carlcare service-the official Infinix service center. Our professional phone repair technicians will help you get it repaired.
