For Kenya
1. Limited Warranty Period:
1) For TECNO
|
Charger |
6 Months |
|
Power Bank |
6 Months |
|
Data Cable |
6 Months |
|
Wireless Selfie Stick |
6 Months |
|
Memory Card |
5 Years |
|
True Wireless Stereo Earphone |
6 Months |
|
Wireless Earphone |
6 Months |
|
Wireless Headset |
6 Months |
|
Earphone |
6 Months |
|
Wireless Speaker |
6 Months |
|
Smart Wrist Band |
12 Months |
|
Smart Watch |
12 Months |
|
MiFi (4G Mobile Wifi) |
12 Months |
|
CPE (4G Wireless Router) |
12 Months |
|
Smart Wireless Router |
12 Months |
2) For Infinix
|
Data cable |
3 Months |
|
Charger |
3 Months |
|
Headset |
3 Months |
|
Power Bank |
3 Months |
|
Smart watch |
3 Months |
|
Speaker |
3 Months |
|
Smart bracelet |
3 Months |
|
Smart life |
3 Months |
-Phone Cover, Tempered Glass Screen Protector, Selfie Stick or any other accessories are not covered under warranty.
2. The Limited Warranty does not cover:
- The device and parts have exceeded the swap or warranty period.
- There is no valid invoice and cannot prove that the product is still within warranty period.
- The content of the invoice does not conform to the goods or invoice is modified.
- The damage caused by transportation, loading and off-loading during exchange and repair.
- Repaired, disassembly and maintenance without authorization of Carlcare service.
- Notaccording to user guide to install, use, maintain and storage device.
- IMEI label and warranty label damage,missing or
- Accidental or human action resulting in product damage. Such as liquid, damp, mildew, damage, input voltage mismatch.
- Failure or damage caused by excessive external damage (such as fire, earthquake, flood, etc.)
3. Notification:
- During warranty service the contents of the storage media may be deleted and reformatted.
- The warranty card is confined to the first purchaser of the product only and is not transferable.
