Are you using your old TECNO, Infinix, itel phone? Guess what! You can swap your old Infinix, TECNO, itel phone for a new one at the identified Carlcare Service Center below. Here is how to swap your old Infinix, TECNO, itel phone for a new one in Kenya. Learn everything that you need to know in this guide on how to swap your old TECNO, Infinix, itel phone in Kenya. We hope you will enjoy getting a new phone by swapping your old Infinix, TECNO, itel phone with Carlcare Kenya.
How to Swap Your Old Infinix, TECNO, itel Phone for a New One in Kenya
Here's How Our Swap Service works:
- Before the SWAP takes place, we'll assess your phone first to determine its current value.
- Once this is settled & a price is given, you'll select your choice of our available devices & pay the difference.
- You can only get the exact Cost at our Specified Carlcare Centre below.
Who we are and where are the swap taking place
Carlcare Service Center which is the official after-sales service brand for TECNO, Infinix, Itel, Oraimo, and Syinix, is giving Kenyans a chance to get a new phone by swapping old phone for a new one.
Here are the Carlcare Service Centers shops offering phone swaps: -
- Carlcare Nairobi – Located at 2nd Floor, Caxton House, Kenyatta Avenue, Nairobi, Kenya in Nairobi
- The phone number is +254020 2010036/0768419139.
- You can also call our Carlcare Service Center hotline number 0709698888 for support or inquiry
- Carlcare Luthuli – Located at 2nd Floor, Complex House, Luthuli Avenue, Nairobi, Kenya
- The phone number is +254-020 2010035/0796054593.
- You can also call our Carlcare Service Center hotline number 0709698888 for support or inquiry
- Carlcare Skymall - Shop number 111, Skymall basement, Luthuli Avenue, Nairobi, Kenya
- The phone number is +254-745699933.
- You can also call our Carlcare Service Center hotline number 0709698888 for support or inquiry
Some frequently asked questions for phone swap
When does the trade-in Plan start?
It’s happening NOW!
Which Mobile Phones are Accepted for the trade-in plan?
- Smart phone: itel, TECNO, Infinix
- Feature phone: itel, TECNO, Infinix
Which Mobile Phones are not Accepted for the trade-in plan?
- Selling stolen phones, especially the product sources obtained using theft, embezzlement, robbery, fraud, and other criminal means.
- Selling counterfeit/counterfeit used digital products that infringe or may infringe legitimate trademark rights.
- Other ACTS are prohibited by laws and regulations.
How to protect your privacy?
Please ensure the following terms and conditions：
- You have canceled and deleted all accounts and passwords such as the startup password, access idle password, ID account, and so on;
- You have removed the memory card, SIM card, and other information memory cards attached to the phones;
- You have backed up and deleted all information in the phones (including but not limited to address book, information, account, and password of payment tool, account, user name and password of application, chat record, photos, videos, audio, etc.);
- You have restored the factory settings of the phones.
How to check the appearance if there is a film on the mobile phone?
For the film, we will tear the film on the phone for quality inspection.
Do chargers and product accessories need to be recycled with mobile phones?
If it is not a new phone with good packaging, you only need to recycle the handset (including the battery) without any accessories.
How do I participate in the trade-in plan?
Go directly to the designated outlets for on-site quality inspection and evaluation.
Confirm the final quotation and confirm the transaction. And Finally, get cashback.
Can I Swap a Broken Device?
Devices with Broken Screens are Accepted! WE WON’T TRADE IN NOT TURNING ON OR NOT POWERING MOBILE PHONES!
Is Original Receipt of Purchase required for trad-in?
A: No, it would be better if it could be provided. However, the phone must be restored to the factory settings.
Where can I participate in the Carlcare trade-in plan?
It can be processed at the addresses listed!
Some key things to note on how to swap old Infinix, TECNO, itel phones for a new one
- Your phone needs to be inspected at our service center to get a valuation i.e. You cannot get a value for your phone without visiting our service center.
- All security locks and passwords must be removed from all phones to be swapped.
- Remember to back up your data on the cloud or an SD card before bringing it for a swap
Final Thoughts
Get your old phone swapped as soon as possible. This swap plan not only helps our customers save money by spending less when swapping to a brand-new phone, but it also helps reduce environmental pollution caused by trashing old mobile phones. Yes, we care.
Carlcare is the only authorized after-sales service provider for TECNO, Infinix, and itel device users, you can trust us with your device. Carlcare Service Center is devoted to providing the best solutions for mobile phone repair services near you. Get our repair services here. We hope you now know how to swap your old Infinix, TECNO, itel phone for a new one.
