Airtel Money Loan - The Convenient Way to Borrow Money in Kenya

Left image
2024-02-17
Carl Paige

Airtel money loan is a convenient way to borrow money in Kenya, with various loan options available for customers with a registered Airtel money account. In this article, we will explore the different ways you can borrow money using Airtel money and provide clear illustrations on how to do so.

Airtel Money Loan application on mobile phone screen with financial terms and repayment options visible

What Is Airtel Money Loan?

Airtel Money Loan is a financial service offered by Airtel, a telecommunications company, that allows users to access short-term loans through their mobile phones. To use Airtel Money Loan, users must have an Airtel SIM card and an Airtel Money account. To access Airtel Money Loans, users can dial a specific USSD code (*222# for Airtel lines, *281# for Safaricom lines) or use the M-Fanisi mobile app

Airtel Money Loans do not require collateral or paperwork and are intended to be a convenient way for Airtel customers to access financial assistance. It is important to note that borrowers should be aware of the terms and conditions of the loan, including any fees or interest charges and should ensure that they can repay the loan within the agreed-upon timeframe.

Considerations Before Taking an Airtel Money Loan

There are several things that you should consider before taking an Airtel Money loan, including:

  • Your financial situation: It is important to carefully consider whether you can afford to take out a loan and whether it is a good financial decision for you. You should think about your current income, expenses, and any outstanding debts you may have.
  • The terms and conditions of the loan: It is important to carefully read and understand the terms of the loan, including the interest rate, fees, and repayment terms. Make sure you are comfortable with these terms before accepting the loan.
  • The purpose of the loan: Think about why you need the loan and whether it is a good use of the money. It is a good idea to only borrow what you need and to have a specific plan in place for how you will use the loan funds.
  • The impact on your credit score: Taking out a loan can have an impact on your credit score. Make sure you understand how the loan will affect your credit score and whether it is a good financial decision for you in the long term.

Who Is Eligible for an Airtel Money Loan?

To be eligible for an Airtel Money Loan, users must typically meet the following criteria:

  • Be an Airtel user
  • Age 18 or older.
  • Have an Airtel Money account.

Benefits of Using Airtel Money Loan

Airtel Money Loan offers several benefits for those in need of financial assistance. One of the main benefits is the quick and easy access to loans, which are available with repayment periods of 7 days, 14 days, and 30 days.

Additionally, Airtel Money Loan offers attractive one-off facility fees, including 4.8% for 7-day loans, 7.2% for 14-day loans, and 12% for 30-day loans. It's important to note that excise duty applies to these fees.

Another benefit of using Airtel Money Loan is the convenience of repayment options, which can be made through your mobile phone and even set up for automatic payments.

Overall, Airtel Money Loan provides a flexible and cost-effective way to borrow money and meet your financial needs.

It is always a good idea to carefully review the eligibility requirements before applying for any financial product or service.

Types of Loan Offered by Airtel Money?

It is important to note that the types of loans offered by Airtel Money may vary by country. In Kenya, the three types of loans that are currently offered by Airtel Money are the Mfanisi loan, Kopa Cash, and Express.

Mfanisi loan

M-Fanisi is a loan option offered by Airtel Money in Kenya in collaboration with Maisha Microfinance Bank. M-Fanisi loans are available to Airtel Money subscribers and can be applied for directly through the mobile money service. These loans are designed to help customers meet their financial needs and can be used for various purposes, including paying for education, home improvements, or unexpected expenses.

To register for a Mfanisi loan through Airtel Money in Kenya, follow these steps:

  • Dial *222# on your Airtel line.
  • Select "Loans and savings" by responding with 7.
  • Select "Mfanisi" by responding with 1.
  • Accept the terms and conditions by responding with 1.
  • Enter your ID number.
  • Complete the registration process by entering your Airtel money pin.

To register for an M-Fanisi loan through the Mfanisi app, you can follow these steps:

  • Download the Mfanisi app from the Google Play store.
  • Once the app is installed, open it and follow the prompts to complete the registration process.
  • During the registration process, you will be asked to enter your identification details and any other required information.
  • Once you have completed the registration process, you will be able to apply for an M-Fanisi loan through the app.

Mfanisi Loan customer care

If you have any questions or need assistance with your Mfanisi loan, you can contact Mfanisi customer care through the following methods:

  • Phone: You can call Mfanisi customer care at +254 709 567 000.
  • Email: You can send an email to Mfanisi customer care at info@maishabank.com.
  • Website: You can visit the Mfanisi website at maishabank.com and use the contact form to send a message to customer care.

Kopa cash

Kopa Cash is a loan service offered by Airtel Money in Kenya in partnership with Jumo, a financial technology company. Kopa Cash loans are short-term loans that are designed to help Airtel Money customers meet their immediate financial needs. These loans can be used for a variety of purposes, including paying for groceries, bills, or other daily expenses.

To register and apply for a Kopa Cash loan through Airtel Money in Kenya, follow these steps:

  • Dial *222# on your Airtel line.
  • Select "Loans and savings" by responding with 7.
  • Select "KopaCash" by responding with 2.
  • Enter your Airtel money pin.
  • Accept the terms and conditions.
  • Wait for a response from Kopa Cash regarding loan approval.

It is important to carefully follow the prompts provided by the service to ensure that you can successfully register for the loan. It is also important to carefully consider the impact of taking out a loan on your financial situation and to only borrow what you can afford to pay back.

Kopa Cash customer care

If you need to contact Kopa Cash customer care for any reason, you can do so by calling the phone number 0790424255 or sending an email to info@kopacash.co.ke.

These are the two main methods of communication offered by the company for customer inquiries and support. It is important to note that it may take some time for the customer care team to respond to your message, depending on the volume of requests they are currently handling

Express loans

Express loans are short-term loans offered by Airtel Money in Kenya in partnership with Ecobank, a pan-African banking group. These loans are designed to help Airtel Money customers meet their immediate financial needs and can be used for various purposes.

To register and activate an Express loan through Airtel Money in Kenya, follow these steps:

  • Dial *222# on your Airtel line.
  • Select "Loans and savings" by responding with 7.
  • Select "Express" by responding with 3.
  • Enter your Airtel money pin.
  • Accept the terms and conditions.
  • Wait for approval from Express to apply for the loan.

Express loans customer care

If you need to contact Express Loan customer care for any reason, you can do so by calling the phone number +254 719 098 001. It is important to note that this is the only number offered by the company for customer inquiries.

Do I Need to Have a Smartphone to Use Airtel Money Loan Service?

You do not need to have a smartphone to use the loan services offered by Airtel Money in Kenya. You can access Mfanisi, Express loans, and Kopa Cash by dialing *222# on your Airtel line or *281# for the Safaricom line.

By dialing these numbers, you can access the Airtel Money menu  From there, you can choose the specific loan service you are interested in, such as Mfanisi, Express loans, or Kopa Cash, and follow the prompts to complete the application process.

Expert Phone Repair at Carlcare Service Centers

If you have a damaged phone screen and are having difficulty dialing the USSD code to apply for an Airtel Money Loan, there is a solution available to you. Carlcare service centers, located all over Kenya, offer phone repair services to address a wide range of issues, including hardware and software problems. 

Carlcare is committed to providing high-quality service and customer satisfaction, so you can trust that your phone is in good hands. Don't let a damaged phone screen prevent you from accessing the services you need – book a phone repair with Carlcare today.