Being on the Airtel postpaid plan can be fascinating, as you get to enjoy the “Use first and Pay later” concept. If you’re a postpaid customer looking for how to check your Airtel postpaid bill payment plan, the famous telco company has made it super easy.
With the Airtel postpaid bill payment facility, you can quickly check your outstanding unbilled balance and your monthly data and minute balance. This ensures you don't spend beyond your monthly limit.
3 Easy Ways to Check Airtel Postpaid Bill Payment on Your Phone
You don’t have to walk into any customer care outlet or queue at the customer care hotline to monitor your Airtel postpaid bill. You can check it from your smartphone using the My Airtel mobile app, their official website, or simply by dialing *121#.
Below are detailed guidelines on how to check Airtel postpaid bill payments on your phone.
1. Check Airtel postpaid bill on the My Airtel mobile app
The easiest way to get your Airtel postpaid mobile bill payment balance is via the My Airtel app. The app already provides you with tons of Airtel customer care services. So, checking your postpaid balance should be easy with a few clicks.
Here’s how:
- Launch the My Airtel app on your phone. You can install it from the Play Store or App Store if you don’t have it already.
- Sign in with your Airtel postpaid number
- On the home page, tap Manage Account.
- Click on Bills & Plan
- That’s it. You’ll find your monthly credit limit and current usage on the page.
2. Check Airtel postpaid bill payment online via their website
If you don’t have the My Airtel app or want to check your postpaid bill balance from your computer, you can use the Airtel website instead. All you have to do is visit their official website and create an account with your Airtel postpaid number (if you don’t have one already), then log in to check your details.
Here’s how.
- Visit the Airtel official website on your mobile or desktop browser.
- Click the Register button in the top-right to create an account with your valid Airtel number and means of identification.
- Sign in to the account.
- Click the arrow next to Prepaid to open the window to check your Airtel postpaid connection and bill details.
It’s as simple as that.
3. Check your postpaid bill balance with USSD codes.
Even if the two options fail, you could check your postpaid Airtel payments by dialing a USSD code. That means you can monitor your bill balance on the go without an active internet connection.
Dial *121# on your Airtel postpaid number to get all the bill payment menu. Dialing 121 also gets you across their customer care, allowing you to make further inquiries about the service.
- To check the amount due on your Airtel postpaid bill, dial *121*1#
- To check the unbilled amount on your Airtel postpaid number, dial *121*2#
- To start a service on your postpaid account, dial *121*4#
- To stop a service on your postpaid bill, dial *121*5#
- To check Airtel postpaid data packs, dial *121*11#
Besides calling 121 or dialing the USSD codes, you can send an SMS to 121 to get detailed information about specific postpaid plan queries. Below is a list of questions you can text to 121.
AIRTEL POSTPAID PLAN QUERY |
TEXT TO 121 |
To get an unbilled amount |
Text “UNB” to 121 |
To get the outstanding amount |
Text “OT” to 121 |
To view the current bill plan |
Text “BP” to 121 |
To get new bill plans |
Text “NBP” to 121 |
To check the details of your last three payments |
Text “PAY” to 121 |
To retrieve the summary of your Airtel bill |
Text “BILL” to 121 |
To start a service |
Text “START” to 121 |
To stop a service |
Text “STOP” to 121 |
To request a service status |
Text “SR” to 121 |
To get the duplicate bill for the three previous months |
Text “Dup Bill” to 121 |
For a one-time email bill |
Text “EBILL” to 121 |
For email bill subscription |
Text “STOP PAPER <email address” to 121 |
What You Should Know About Airtel Postpaid and Bill Balance
If you're a postpaid customer, you might also be worried about the little-to-no information about postpaid plans. Most people are on the prepaid plan, also known as "Pay as You Go." They don't have anything to worry about since they know their airtime and data balance beforehand. The service stops as soon as they use up their balance. But it's a different story with postpaid customers.
Postpaid plans don’t have an account balance but an "outstanding unbilled balance.” And to ensure you don’t use past your monthly quota or land on an unwanted heavy bull, it’s essential to keep a tab on your usage. That's why we've taken it upon ourselves to help you out.
If you have trouble checking your Airtel postpaid bill payment and outstanding unbilled balance, you can always refer to this article for help.