Applications are the lifeblood of your user experience on your Infinix phone. When you can not download them can be very frustrating. For Infinix users suffering from this issue, this article will explain how to fix the app download issue on your Infinix phone. Here is a fix when you can't download apps on your Infinix phone.
Fix Infinix Phone Can Not Download Apps Download Apps
1. Check internet connection
The internet connection on your Infinix phone has to be strong and work properly for you to download apps. If your internet connection is bad or not working, downloading apps will be impossible. Also, your data plan is important here. A data plan that is exhausted will give you the message 'Data Limit Reached'. If this happens too, you will be unable to download any apps.
2. Check if the device OS supports app downloads from the Play Store
Trying to download an app from Play Store and getting a 'Cannot download' message, or a 'Pending' message can be very annoying. Sometimes it's due to an internet connection, but most times it's because your device doesn't support app downloads from the Play Store.
Crazy, yes. Play Store is the official app store for Android, but still, some devices won't download from there. In case your device can't, you can rectify this by clearing the data and cache of the Play Store. To do this, go to 'Settings', then scroll down to Apps. Scroll down till you find the Google Play store and click on Storage. Click on 'Clear Cache' and also on 'Clear Data.
3. Check the level of memory space
The amount of memory space your phone has is also a determinant of if you get to download an app or not on your Infinix phone. To check if you have enough memory space, go to Settings. Click on Storage and scroll down to User Rom. Check the amount of storage space left. If it's less than 1GB, most android phones won't let you download an app.
So you're going to have to create some space. You can do this by deleting some apps and files, or by inserting a memory card to keep some files on.
4. Check for apps with special permissions
When downloading apps on your Infinix, it is possible that the app you want to download might not be on the Play Store at all. In cases like this, downloading and installing the app will not work. This is because the setting on your phone ‘Do not allow third-party downloads’ will always hinder it.
To change the setting and allow the app to download, go to your device Settings. Scroll down to find Apps and Notifications. From here, find and click on Advanced options. On some phones, it might be Special Access. Scroll down till you find the Install Unknown Apps setting.
Click on it and click on Chrome. Click on Chrome and select Allow From This Source. Once this is done, you will be able to download any app you want, either from Chrome or from the Google Play Store. Remember to put off this setting later, as allowing app downloads from just anywhere opens up your phone to increased risks of malware and viruses.
5. Ensure phone software has no bugs
Sometimes, your system software can have bugs in it. This usually happens as a result of software updates. It’s a common occurrence in the software world to try to fix bugs in software with software updates, but the new software sometimes may also end up having bugs that need another update to fix them.
If you have recently updated your phone software, there is a high probability that it might have software bugs, and these bugs might be interfering with the performance of your Infinix phone, causing lags.
Usually, signs of bugs in your phone include, but are not limited to;
- Receiving reports for messages you didn’t send.
- Unexpected increase in data usage
- Constant overheating and performance lag
- Phone settings working erratically
- Emails being overridden
- Low battery without usage
- Full internal memory without the usage
Find the Nearest Carlcare Service Center
If you’ve tried all the fixes above and still your Infinix can not download apps, then it might be time to take your Infinix to Carlcare. Carlcare is the official after-sales support service for Infinix users. As a result, they are best placed to help you check your phone and diagnose what is wrong.
To get across to the Carlcare team, you can get an online reservation through the Carlcare website, and also locate the nearest Carlcare service center closest to you. This will save you time and will allow you to get attended to as soon as you get to the service center of your choice.
Carlcare Free App Download Service
When you're ready to download apps on your Infinix phone, you can take advantage of the Carlcare free app download service. With this service, you can get a lot of apps to download on your Infinix phone from the Carlcare service center for free. With this service, you won't need to bother about using your data to update your phone's apps or to download new ones.
How to Access
To access this service, make a reservation on the Carlcare website. Once you have done this, check for a service center close to you, also via the website.
