Why TECNO Power Button is not Working and How to Fix

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2024-02-17
Carl Paige

Did you just pick up your phone, hit the power button and nothing happens? Even after hitting it, again and again, it might not be that your power button is broken. If your TECNO power button is not working, we've put up a series of simple ways that might help you out. With these possible fixes, you can rest assured that your TECNO power button working again. Just read on to find which of the solutions works for you.

Why TECNO Power Button is not Working and How to Fix

Fix TECNO Power Button Not Working

If your TECNO power button is still not working after trying these fixes, that means you can't fix the problem on your own. You'll need a technician who would, possibly, help you diagnose and repair your broken TECNO power button. While this is not usually a big issue, it requires a skilled and well-experienced technician in order not to get another component damaged. That's why Carlcare exists to provide such a professional repair service for your TECNO phone.

Why the TECNO Power Button Is Not Working

Dent on the power key

One of the reasons why your TECNO power button is not working is that there are dents on it. Normally, this could happen after a hard drop or when the power button hits a hard object. To be sure of this, courteously look into the power button to see if there's any dent on it. If there's any, the power button may be stuck, try shaking the power button and pressing it intermittently to check if you can unstick it. It will now work if it's not stuck. If it is still not working, you need to get it replaced by a phone repair center. Better still, you can try other solutions below.

How to Fix the TECNO Power Button

Method 1: Reboot your phone for 30 sec

At this time, you should also try to long-press the power key for about 30 seconds to reboot the phone. This is very helpful to check if the power key is broken or not. When you long press the power button for about 30 seconds, it should automatically reboot the device.

If it does, the problem is caused by a software bug. Now try using the power button normally to check if it can work. If yes, you probably have neglected the power behind rebooting your device periodically. It does help solve some software-related issues like this as it clears the phone memory, clears the cache, closes all running apps, etc.

Method 2: Remove the external phone case

The phone case you're using can also cause the power button not to work. This normally happens if the case is not compatible with your device or it's hard on the power key.

When the case is not compatible, pressing the power button seems to press another button or just the side frame, and your phone won't turn on if the power button can't be reached.

If this is the case, removing the phone case is what you should try. Remove the case, check the power key, and press the power key consequently to check if the bottom is not stuck. This might fix the problem if it's caused by the case. If not, proceed to other solutions below.

Method 3: Charge the phone

It's also possible for the TECNO power button not to work if you're on low power or your phone is hanging. To wake up the screen, kindly plug in your charger. Now press the power key intermittently to check if it works properly. If not, you should also hold the power button for about 30 seconds to check if it can reboot.

Method 4: Use these alternative ways to wake your screen

Pending the time you'll get your power button replaced, some nifty features on your TECNO phone can help wake/shut the screen. If you want to try this out, go to your Settings app, tap on Micro Intelligence, and enable the 'Tap to Wake' feature or 'Smart screen on' to be able to wake your screen. To lock/shut your screen, kindly double-tap on the home screen(HiOS Launcher). However, you probably would still end up pressing the power key all day. Just get it fixed from the service center.

Final thoughts

Carlcare founded back in 2013, is the official TECNO service center to repair all your TECNO, smartphones. Carlcare is well-known for its impeccable service across the Globe, providing repair service for customers without having to go through much stress. For your malfunctioning TECNO power key, you can book a reservation before coming to our service center to enjoy the fastest possible mobile repair without hassle.