It's quite inconvenient to have a phone that won't boot. It can be caused by a variety of factors, including software difficulties, among others. That's why we've prepared this post to explain why your Infinix phone isn't booting and how to fix it. Let's get started
Why Is Infinix Phone Not Booting?
Faulty boot files
If the boot files that allow your Infinix phone's software to boot into the operating system are corrupted, your phone will not boot. This is because the system files would be corrupted, and your phone would not function correctly without them.
Obstructing software updates
It's common for your Infinix phone to require a software update and notify you of it. This warning is intended to prevent your phone from turning off during an update. Switching off your phone during an update will cause the update to fail, which causes a problem: the previous OS software will not be able to boot properly, and the new one will be incomplete and unable to boot into the OS.
A general rule of thumb is to make sure your phone has at least 40%-50% battery charge or, better yet, is plugged into a power outlet. It is also common practice not to turn off the phone.
Modifications to software
The Android operating system is extremely adaptable and allows for extensive customization. This is what makes it so user-friendly, but it's also a double-edged sword.
The ability to tinker with the system software might also lead to issues, which could explain why your Infinix phone is not starting.
Installing potentially harmful apps
The Android operating system includes a single store from which users may download apps. The Google Play Store is located here. Installation of the software from unknown sources is normally forbidden, although this is a setting that users can modify.
The issue arises when malicious programs are downloaded and either fully destroy the operating system or are utilized by hackers to obtain confidential information before remotely shutting down the laptop.
Damaged charging port
- Inspect your phone carefully to ensure that it is not overheated, bloated, or damaged.
- Inspect your phone's charging port carefully and remove any dirt or debris.
If your phone is damaged, do not proceed with the subsequent procedures. For assistance, go to the nearest Carlcare Service Center.
How to Fix Infinix That Won't Turn on
A broken phone can be repaired. Use one (or more) of the following approaches;
Restart the device
If your Infinix phone is not booting, turning it off and back on may solve the problem. Make sure there's enough battery power in it to get it started by pressing and holding the hard button until the device turns off.
NOTE: Allow some time before turning it back on.
Charge the device
Perhaps the reason your phone isn't turning on is that your battery has run out of charge. Try connecting a charging cord to your device, then connecting it to a power outlet and leaving the phone to rest for around 15 minutes. If everything went well, you should see the Samsung logo. If not, keep reading for the remainder of our advice! If your Infinix phone's battery is too low, it will not start. If this is the case, make sure your phone's battery is at least 40% charged before turning it back on.
Attempt using a different charger and charging cable
Next, attempt to charge your Infinix using a different wire and charger. The problem may be with the cord or charger, not with your phone. If you're unsure if your phone is broken or you need a new charger be sure to visit any of our Carlcare services to get it checked out
Damaged motherboard
The motherboard of your Infinix phone is one of the most delicate elements of the phone, and the two primary external parts are the USB connector and the headset jack.
Your phone's motherboard is powered by electricity, and if extraneous things come into contact with it, it could trigger mass circuit failure. This is what happens when phones go into the water and refuse to turn on. A widespread circuit breakdown has occurred on their motherboards. Massive dust accumulation can potentially cause issues with your phone's startup.
If your Infinix phone does not boot, it is a good idea to check the USB connector and the headset jack.
Restart your Infinix in safe mode
Some typical reasons why your Infinix won't turn on include that the apps you've installed are incompatible with the software on your smartphone. Downloaded applications and apps from uncertified sources can cause your device to sluggish and possibly crash. If you typically use your phone in safe mode and the overall performance is satisfactory, a third-party program may be causing this issue.
To activate the safe mode function on your Infinix phone,
- press and hold the Power and Lock buttons until the Infinix logo appears on the screen.
- When you see the Infinix logo, release the power button and then hold down the volume button.
- The home screen will all be displayed once the device is turned on.
Soft reset your Infinix
In the odd case that your phone is responsive, a soft reset is a straightforward solution. Hold down the volume and power buttons for around 10 seconds. This will restart your device.
Hard reset your Infinix
Press the Power and Volume Up buttons simultaneously until the Infinix logo appears. When Recovery mode appears, use the Volume Up and Volume Down buttons to explore until you reach "Wipe Data/Factory Reset." Choose the selection, but keep in mind that it is irreversible.
Visit the Carlcare Service Center
If the problem remains after you've tried all of our solutions, you'll probably need to consult a phone repair professional to properly diagnose what's wrong with your Infinix phone. Visit any Carlcare location near you because we are the official Infinix repair company and they conduct customer-focused operations.
Need Further Assistance? Contact Calcare Services
Whatever the problem is that you are unable to handle, simply book a reservation with us, and we will help you take care of it. Infinix, TECNO, itel, and Syinix brands all have official after-sales service centers that go by the name Carlcare. Carlcare offers support services in the form of expert repair and upkeep work to keep your phone in top condition while you enjoy using it.
