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Carlcare, the leading after-sales service provider for major technology brands in Africa, has achieved a significant milestone by winning the Excellence Award at the prestigious 16th Nigeria Festival of Awards. The recognition celebrates the company's outstanding contributions to Nigeria's national development through its innovative service solutions and commitment to technological advancement.
The award ceremony, which took place in Lagos, highlighted Carlcare's impactful role in strengthening Nigeria's technology service infrastructure. As the official after-sales service brand for TECNO, Infinix, itel, Oraimo, and Syinix, Carlcare has consistently demonstrated its dedication to enhancing the technology experience for millions of Nigerians.
"This recognition reflects our ongoing commitment to Nigeria's technological progress and economic growth," stated a Carlcare representative. "By providing reliable after-sales support and maintaining high service standards, we're helping build a more connected and technologically empowered Nigeria."
Significant Impact on National Development
Carlcare's contributions to national development extend beyond traditional after-sales service. The company has made substantial investments in:
- Creating employment opportunities through its extensive service center network
- Training and developing local technical talent
- Implementing environmentally sustainable repair practices
- Supporting digital literacy initiatives across Nigeria
- Establishing state-of-the-art repair facilities nationwide
Customer-Centric Approach
The award particularly acknowledges Carlcare's customer-first philosophy, which has resulted in improved device longevity and reduced electronic waste. Through its network of service centers across Nigeria, Carlcare has:
- Serviced over millions of devices annually
- Maintained quick turnaround times for repairs
- Provided authentic parts for all supported brands
- Offered warranty services that protect consumer investments
- Implemented transparent pricing policies
Future Commitments
Following this recognition, Carlcare has reaffirmed its commitment to driving technological advancement in Nigeria. The company plans to:
- Expand its service center network to reach more communities
- Introduce innovative repair solutions
- Enhance technician training programs
- Strengthen partnerships with technology brands
- Invest in advanced repair equipment and facilities
"This award inspires us to set even higher standards in after-sales service," the representative added. "We remain dedicated to supporting Nigeria's digital transformation journey and ensuring our customers receive world-class device support."
The Nigeria Festival of Awards, now in its 16th year, is renowned for recognizing organizations that contribute significantly to national development across various sectors. Carlcare's recognition at this platform underscores its role in advancing Nigeria's technology service landscape.
The company expressed gratitude to its users, partners, and employees for their continuous support and trust, which have been instrumental in achieving this milestone. This achievement reinforces Carlcare's position as a leading force in Nigeria's technology service sector and its commitment to driving national progress through excellence in after-sales support.
