In today’s electronics market, Itel is fast becoming the go-to brand for top-quality, pocket-friendly phones. It’s unavoidable, though, that your phone may need repairs due to a broken screen or system malfunction. You’ll need the best Itel phone repair service in Nigeria when this happens.
Talking about the best, Carlcare is unmatched in delivering after-sales services for Itel phones. So, Carlcare is well-equipped to meet your repair needs.
For Top-Quality Phone Repairs, Choose Carlcare
Carlcare is a reputable support company that offers repair and replacement services in Nigeria. That’s why it’s the official repair center for Itel phones. Not only Itel but also Tecno, Infinix, and Syinix devices.
First off, there are many Carlcare service centers all around the country. All you need to do is find one near you, walk in, and benefit from the best repair services.
Most importantly, quality is a significant feature of Carlcare services. As the official service provider for Itel, any work on your phone utilizes genuine materials and spare parts. In addition, only well-trained, certified technicians handle your phone, so it gets timely repairs.
What’s more, you can repair your faulty device for free. Of course, you qualify for this service if your phone is still within warranty and the damage is non-artificial. Still, you’re benefiting from fair, transparent pricing when paying for repairs.
Carlcare Service Centers Across Nigeria
It’s easy to get the best Itel phone repair service in Nigeria. All you need to do is walk into any registered Carlcare service store in key cities around the country.
Some of these locations include:
Abia – First floor, 192, Azikiwe road, Aba, Umuahia
Akure – 21, Oba Adesida road, Akure, Ondo
Akwa Ibom – TECNO Exclusive Center, 18, Ikot Ekpene road, Uyo
Benin – 5-7, Isekhere street, off Ibewe road, Ring road, Benin
FCT – First floor, 16, Gwani street, off IBB way, Wuse Zone 4, Abuja
Ibadan – First floor, Alpha and Omega building, Queen Elizabeth road, Mokola
Ilorin – Second floor, Ostrich Bakery building, 155, Ibrahim Taiwo road, Ilorin
Kano – 18, Post Office road, Kano
Lagos – (i) Digital Square (second floor), 20, Obafemi Awolowo way, Ikeja. (ii) 5, Oba Akran avenue, Ikeja. (iii) 13B & 16, Saka Tinubu street, Victoria Island
Onitsha – Second floor, 11, Enugu road, Onitsha
Port Harcourt - 14, Old Aba road, by Woji junction, Port Harcourt
How to Locate an Itel Repair Store Near You
Apart from the locations listed above, there are many other authorized stores where you can access the best Itel phone repair service in Nigeria from Carlcare. To locate the ones nearest to you, use any of the following methods:
- Use the Carlcare website
Open up your web browser and log on to the Carlcare website. At the bottom of the page, you’ll notice a few options under the ‘Service for’ header. Click on the Service Center option, and you’ll pass on to a new page.
This page will require you to put your current location in the following information boxes; Country, State, and City. Fill them out appropriately and click Search to see a list of nearby stores.
Select any one of your choice, and you’ll access the service center’s full address and official contact details.
- Navigate with the Android app
If you’re using an Itel (including Tecno & Infinix) smartphone, the Carlcare app usually comes with the device. You can download it from the Google Play Store or your Android app store.
Besides booking an online appointment for phone repairs, it can help you find existing Carlcare service centers within proximity. Follow these steps:
- Locate the Carlcare app on your phone (or download the app) and open it.
- Switch on your mobile data and put on your device location setting for accurate results
- Scroll down and click on the Location button
Then, the app will display a list of all the authorized service centers near you. Select anyone from the options given, and you’ll get their phone numbers and directions to locate the store.
- Search online
Alternatively, you can up your web browser and search for ‘Itel repair store near me’ on your preferred search engine. Be sure to switch on your location from the device settings.
Click on Search, and the results displayed will give you the details of all the existing service shops close to you. Find any one of your choice and take your Itel phone for repairs.
Is Carlcare Repair Free?
Yes, however, there are two conditions to meet. First, your Itel device must be within its warranty period.
You can check your phone’s warranty by visiting the Carlcare website. Locate the Check button and click on Warranty Check. You’ll get a prompt to fill in your phone’s IMEI number. If you don’t know, dial *#06# on your phone to display the number.
Also, the phone damage must be non-artificial. For example, you’ll pay to fix issues like a broken screen or damage from using a faulty or unrecognized charger.
What Phone Issues Does My Warranty Not Cover?
Today, getting an Itel smartphone allows you to benefit from up to 13 months of warranty. So, you can take it for repairs within this period to fix it at no cost. However, this service does not cover the following damages:
- Damage from falling, abuse, contact with liquids or excessive heat, accident, or other external causes
- Dents, scratches, or broken plastic parts
- Battery issues, except manufacturing defects
- Problems from device upgrades or other services carried by unauthorized provider
- Normal wear and tear or aging
- Operating the phone outside the product guidance in its manual
- Any device with its serial number defaced or removed
Conclusion
Unfortunately, whether it’s fixing a cracked screen from your phone falling down or a software glitch, your device is not immune to problems. So, as a smartphone user, you’ll likely visit a repair store.
But when you need the best Itel phone repair service in Nigeria, Carlcare is at your fingertips. Open your app or visit any accredited service center today for an unrivaled repair experience.
