The issue of incoming call busy could either be a deliberate act by a phone user or something done out of negligence and it is common to all android smartphones and phones that existed before smartphones.

Are there times when people meet you in person and tell you how they have been trying to reach you but your line has been busy and you are surprised? That's the exact reaction of feeling like you've been wrongly accused.

You might begin to wonder if it is a TECNO CAMON 12 problem. No, it is not. This problem is common to all phones; both smartphones and phones that existed before them.

So do not worry, we know that you want to put an end to this accusation. And we are here to help. However, the essence of this post is to guide you on how to fix TECNO CAMON 12 incoming call busy problem.

Part 1. How do I know I have the incoming call busy issue

Before your pals start complaining that they attempted to contact you but couldn't get through, you may not be aware of the problem with your incoming calls being busy. They can inquire as to why your phone is always redirected or why your phone is always busy when someone calls. You could sometimes get notifications of missed calls from a certain number even when the person making the call was unaware that it had been received.

Relationships in both the personal and professional spheres should avoid this situation. Consider the chances you may pass up if you were unreachable. What about the potential misconceptions that may arise if friends believe you purposely put a stop to their calls or forbade them from calling? It would sound dishonest to tell them that you have no involvement in it. Who knows, however; it might very well be real.

Part 2. So how do we fix it Incoming Call Busy Issue?

Actually, the solution is fairly simple. The flight mode, call banning, call forwarding, or call auto-reject are the most frequent causes.

Step 1. Check Airplane mode

It could be that your phone was in airplane mode. That's why the call was busied. So here is how to check it.

1. Head over to your notification panel. Simply slide your device downward to get here.
2. See if you can find the Airplane mode; if it displays a blue hue, it is on. Disconnect it.
3. Following that, attempt to contact your phone using a different device.

Step 2. Turn off call forwarding

If the first two options do not fix the problem, the next thing is to check that you have not activated call forwarding. Some people turn it on while in a meeting or busy with their phones, and forget to turn it back off.

To get this done, follow the steps below.

1. Click the "call" icon.
2. To see additional alternatives, tap the three vertical dots next to your search box.
3. Select settings, then hit the calling accounts
4. All of your networks will be shown. Select the network that is experiencing the incoming call busy issue. the call forwarding option. Make sure that every option is disabled.
5. Tap the Always forward option to change it to Never forward if it's currently selected.

We recommend you read this article on how to turn off or cancel call forwarding because the steps above might not do justice to that.

Step 3. Turn off call barring

You must first deactivate any call blocking that has been enabled on your phone in order to fix this problem.

How to turn off call barring on your TECNO CAMON 12 smartphone.

Select the call icon from the list of your applications in the menu.

More options are shown when you click on the three vertical dots next to the search box. > Select "Settings" > "Calling Accounts." A list of all your networks will appear.

Select the network where the incoming call is busy by tapping on it

Choose "Call Barring" Make certain that none of the call-blocking settings are active.

Just to be sure. To turn off all call blocking, click Deactivate All, then enter your SIM password.

Step 4. Check the Do Not Disturb (DND) settings

You can also check your Do Not Disturb (DND) settings and see that you have not blocked any number from calling you.

1. Go to your Settings. click on Sound & vibration.Move to Do Not Disturb.
2. You can choose to turn it off totally or schedule it to turn on during weekends or weeknights. It all depends on the time of your choosing.

Step 5. Check the display over other apps settings

When you are using another app on your phone or otherwise occupied with anything else, there are additional settings on your phone that might result in the incoming call busy notice.

1. Tap the Phone icon by going to the phone's settings, apps, and notifications.
2. Click Display over other applications. Make certain that it is set to "Allowed." Turn it back on if it is not.

Once this is completed, incoming calls may be seen even if you are focused on another program. Turning off your phone will allow you to stop using it, but be sure to switch it back on when you are finished.

Step 6. Check the auto-reject settings

You should also check to ensure that auto-reject is not enabled.

Your TECNO CAMON 12 smartphone is programmed as “Reject call”. Swipe down the notification panel, tap the "reject call" symbol, and then turn it off to fix the problem.

Step 7. Restart the phone

This is another method that you can employ if the issue persists even after trying the previous options.

So what you can do is to:

1.  Long press the power button.
2. Select the Restart option.

Alternatively switch off the phone and on it back again within seven minutes.

Part 3. How To Deactivate Incoming call busy with code

Incoming call busy codes are oftentimes used to busy incoming calls. Unknown to you, you may have dialed it when you did not want to be disturbed and you possibly don't know the code to use to deactivate it.

This feature however depends on your service provider because you have to order the service from them.

First, there is a password used for all call bans.

The default password is "0000"

But if you have changed the password before, you'll need it.

To deactivate this, do this:

Dial #33*(enter password)#

To check the status to confirm, do this:

Dial *#33#

You can also try:

To Cancel “Block all incoming calls on your phone”, do this:

Dial #353*(enter password)#

To check the status to confirm, do this:

Dial *#353#

To deactivate Unconditional call forwarding (Call Forward All), do this:

Dial ###21

To check the status to confirm, do this:

Dial *#21#

Conclusion

With these methods, you can prevent your friends and loved ones from feeling bad for not being able to reach out to you.

However, if the issue persists, you have to confirm that call barring is not turned on or you can walk into the nearest carlcare service center and get it fixed without delay. You can also book a carlcare reservation service with which you get to enjoy a lot of benefits like a quick fix, periodic discounts, and many more.

Need Further Help? Contact Carlcare

Whatever the issue is that you cannot handle, book a Carlcare service reservation, and we got you covered. Carlcare is the official after-sales service center for all Infinix, Tecno, Itel, Oraimo and Syinix brands.

Carlcare provides support services in the form of professional repair and maintenance service ensuring that your phone is kept in optimal shape while you enjoy using it. You won’t find a better phone support service out there.