How to fix Infinix phone hanging or freezing problem 

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2020-07-24
Jide Mbaka

Mobile phones have enhanced the way we communicate with others while also letting us have an easier  access to the information. With a variety of mobile Applications one can easily manage, the smart phone not only enables us to capture wonderful moments in our daily life but also change the way how we work. So it could be extremely frustrating when the phone hangs.

In this article, we will show you some troubleshooting tips when your Infinix phone hangs or freezes.

Wha

t could lead to phone hanging problem?

When your Infinix phones RAM is used up by playing games or opening too many applications,  your phone could potentially hang. And it is same true that excessively installed apps will use the large amounts of the phone ROM, thus increasing the possibility of phone hanging or freezing.

Sometimes a smartphone will hang simply because the software is outdated. Old software is rarely compatible with updated applications. Other causes of smartphone hanging are viruses and malwares which can cause your device to act abnormally or hang.

 It is important to note that there are three signs that your phone is going to hang

  1. Phone runs slowly: Once your deviceis running slowly, it would perhaps hang or freeze
  2. Phone becomes hot: When your phone keeps overheating, it perhaps shows the sign of hanging problem.
  3. Phone takes too long to go on: If your phonetakes a long time to start up, it may be a sign of hanging problem.

 infinix phone hangs

Note: If the following solutions are not working, you can book a phone repair reservation online before taking it to Carlcare service center- the official Infinix service provider.

Some solutions to fix phone hanging problem

Here are some steps you can take to fix your Infinix phone hanging or freezing problem: 

Delete unnecessary files

By deleting unnecessary files like, pictures, music, videos and documents, you free up your phone’s memory, thus enhancing the phones ability to process commands faster. If you don’t want to lose your files,  you can save them on cloud storage like Google Drive instead of saving them in your phone or memory card.

Delete unnecessary apps

If you do not use an app for a long time, you can delete it. Some of the apps are very large and require permissions yet they are rarely used. Deleting such apps will reduce the burden on your phone drastically.

Clear cache regularly

Cache files build up every second you browse the internet or use an app. Unless you clear them regularly, they can take up a large amount of space on your phone. You can clear cache easily through Carlcare App or Phone Master tool.

Avoid heavy gaming

Try as much as possible to download games which require small memory space on your phone. Whenever you are playing games on your device, make sure your phone is not heating, if it starts heating up, just take a break. Before you start playing games, it is a good idea to clear caches to create some extra memory space on your smartphone.

Stop phone addiction

Using your phone constantly to browse theinternet or even communicate on social media platforms could strain your phone. It is important to use your phone sparingly and give it brakes.

Update the phone to the latest software

Whenever your phones software is outdated it will experience slow speeds. Updating your software with a new one will improve the performance of your phone and also enhance its security so that viruses and malware can’t attack your device. To update your software, go to Settings > About phone > System update.

If all the above steps do not resolve your Infinix phone’s hanging or freezing problem,  you should visit a Carlcare service center near you for a quick, reliable, valuable and professional fix. We have service centers in all major towns and more than 300 pick-up locations in remote areas. With our expert technicians and advanced tools we guarantee to make your phone perform as good as a new one.