One of the selling points of android phones is the camera. Some people purchase android phones just because of the camera. They want to document moments with their device. Imagine raising your itel phone for a selfie, and you find that the itel camera is not working. That would be quite frustrating.
There are many reasons why this is happening. We categorize these reasons into two: hardware issues and software issues. It could be either, and it could be both. But whichever it is, this article, we will introduce several solutions to fix itel phone camera not working
Camera Software Problems
Check Storage
When you find that your itel camera is not working, the first thing you should check is your phone storage. If the phone storage is full, there is no space anymore for the camera to store the pictures. So, that selfie might have to wait a bit for you to sort your storage issues out. Here are some of the things you can do to ease the burden of storage off your phone memory.
Update the System
If you are having issues starting the camera of your itel phone, another thing you can do is update the system. Most times, the android fetches updates on its own and tells us to install the updates. Many people do not consider that prompt; they swipe the suggestion away.
One of the things capable of stopping you from using the camera is the outdated android system. To update the operating system in your itel phone, do the following after you must have backed up your file.
- Go to settings.
- Tap on system updates.
- Then click on online upgrade.
- After that, the phone automatically starts checking for available updates online.
- Suppose your phone’s operating system is up to date. The phone will show that after checking for updates. If it is not, then your itel phone will prompt to restart your device.
- Tap on restart so that the update can begin.
Do note that updating your itel’s operating system may take data and time for it to be complete. So, make sure you have enough battery power (or you have your phone plugged) and data to finish the process.
Clear Camera App Cache
Applications in your itel phone and the cached information from the camera take a large chunk of the space in the internal storage. If you are finding it difficult to use the camera, you can quickly head off and clear the camera app cache. How do you go about this? See below:
- Go to settings.
- Select storage
- Then select internal storage.
- The list of all the apps on your phone will show up.
- Scroll down till you get to the camera.
- Tap on the camera.
- You will have two choices: clear data and clear cache. Choose clear cache.
Add or Allow App Permissions
So, what if the reason why your itel camera isn’t working is that you have not given the camera app permission to take pictures? You can give or refuse apps in your phone permissions to function, and you can also add or allow permissions. If your camera is not working, try the steps below:
- Go to settings.
- Select apps & notifications.
- Click on app permissions.
- Scroll to see if you can find the camera on the list of apps that are permitted to function. If you do, then the solution to your issue is not here. But if you do not, proceed to the next step.
- Scroll down to the bottom of the list and click on additional permissions.
- You can now add the camera as an application that should be permitted to work on your phone.
Camera Hardware Problems
If you have tried all the methods listed above and still the camera of your itel won't just work, then perhaps the issue is not a software issue. Maybe it is a hardware issue and should be handled by experts in the field.
Find the Carlcare Service
When you think of phone repairs for Infinix, TECNO and itel, one place should come to your mind-Carlcare Service. We are the official after-sales provider for the phone brands-Infinix, TECNO and itel.
Our job is to offer quick repair services to you. Carlcare service centres are scattered across the country and are out to give you the best of services. The engineers will take a look at your problematic camera and fix it.
But before you come, you can also use our online reservation service. This service helps you book an appointment with our engineers beforehand. To book a reservation, kindly visit our website and nn the home page, you will see the book reservation link. Follow the link and provide every info needed, and a reservation is ready for you.
You can also get the reservation via the Carlcare app. Log in to the app and click on the online reservation service banner. Fill in the information required and screenshot your information. Come with this to the service centre at the time and date you chose.
Lastly, before coming to the service centre, ensure that your phone is unlocked and that you backed up your files.
