With the adaptation of Instant Messengers, emails, etc., as the commonest ways of communicating and working nowadays, the keypad/keypad carries a prominent role in determining how far you can keep texting on your phone. One of the frustrating problems you can encounter on your Android phone, is the keypad not working properly.
If your itel phone keypad is not working properly, it could easily be traced down to the effect caused by lots of background processes, running of heavy apps, lack of storage space, etc. In whichever way this problem emerges from, here are some trusted ways to fix itel keypad not working
Force stop the keypad.
Here, there are many solutions to fix your malfunctioning keypad. As we mention these fixes, try to force stop your keypad app first. This is simply done by closing the keypad app and launching it. Here's how to do that.
- Open your phone Settings
- Select Apps & Notifications
- Click on the option to view all apps.
- Click the 3-dot menu icon at the top-right corner, then select Show System.
- Now look for your keypadapp, then open it.
- Now click on ForceStop to close it.
After that, you can now try writing a text with the keypad to see if it works.
Clear keypad cache.
Just like all other Android apps, the keypad app uses cache storage to store temporary needed files, which helps the keypad to work faster and smoother. However, this cache may also deter the keypad app from functioning if it's corrupted or too much. Here, clearing the cache storage might help. Here's how to clear the stored cache for your keypad app.
- Open your phone Settings
- Tap on Apps & notifications.
- Click on Manage apps to view all installed app.
- Scroll through the apps and select your keypad (E.g. AOSP keypador any keypad you use)
- Tap on Storage & Cache.
- Finally, tap on Clear Cache to delete the cache storage.
Reset the keypad.
Every app comes with significant settings that let you set them up to suit your needs. Some of these settings may also cause your keypad app to malfunction if they're not suitable for your device or are toggled wrongly. Here, resetting the keypad could solve the issue.
As there are many keypad apps on Android with various settings, we suggest clearing the storage for your keypad app, doing this will reset the app to its initial setup.
To do this, simply follow the same steps mentioned above, but select Clear Storage instead of clearing the cache only.
Restart the phone.
Considering the build quality and performance on itel smartphones, the main issue that might cause your keypad not to work is when there are lots of processes/apps going in the background. Perhaps the phone hangs, slows down, or becoming irresponsive - which could all be nailed down to software issues. Without wasting much of your time trying to figure it out, restarting your phone is the best combo to fix itel keypad not working.
Just hold the power button for some seconds, then tap restart. Otherwise, holding the power button for about 10 seconds may restart your itel phone as well.
Download the latest keypad app.
Restarting your phone should fix the issue. If not, try updating the keypad app, or get a better one. To update your keypad app, simply open the Google Play Store and search for your keypad app, then update it if you're running the old version.
More so, as itel smartphones are mainly basic devices, we'd recommend sticking with the pre-installed keypad app. If you must use a third-party keypad app, we recommend going for a basic keypad app, and not use heavy/animated keypad apps.
Update the phone system.
Plus updating your keypad app, also make sure you're running the latest software on your itel phone. The reason is that the update pushed to your itel phone serves mainly to fix bugs and improve performance. Ignoring system updates wreck the performance of your phone or expose you to malware or hackers.
If you've already ignored the System Update notifications earlier, here's how to check and update your itel phone.
- Launch the Settings
- Tap the search bar in the settings page, then search for
- Click on System Updateon the list.
- Tap on Online Update to check for any pending updates.
- If you could spot one, tap on the downloadbutton, then install it after. It will take longer than usual for your device to fully reboot. Do not interrupt it.
Enter Safe Mode.
This only applies if you use the pre-installed keypad app on your phone. Booting to safe mode will load the system with no third-party app on the phone. This could help diagnose if your keypad is being interrupted by an up you installed recently. Here's how to boot your itel phone to safe mode.
- Tap and hold the power button until the power menu shows up.
- Now hold on the Power offoption for several seconds until you see the Reboot to Safe Mode
- Tap on Yes to boot to safe mode.
- After the device boots up, you'll see a Safe Mode text at the bottom-left corner of the screen.
- Try to write something with the keypadapp to see if it works. If it does, keenly go through your installed app to find the culprit app you think might have caused the problem, then delete it.
- Restart your device normally to exit Safe Mode.
Factory reset.
Actually, it's rare for all the fixes above not to work for you. If otherwise, the last thing you can try on your own to fix your malfunction itel phone keypad is Factory Reset. What it does is to reset the phone to its initial settings and also wipe all your data. So, ensure you have a solid backup before trying this. Follow the steps below to factory reset your itel smartphone.
- Open the Settingsapp
- Scroll down and select System
- Now tap on Reset Options, then select erase all data.
You may need to confirm your password. Confirm it and leave the device to fully reboot. You can now restore your data and continue enjoying your ph
