Pinterest is loaded with tons of creative ideas and inspiration, making it one of the most used platforms for youths and users looking for a creative lifestyle full of inspiration. And since there's a Pinterest app for android, navigation is smoother compared to the web version. However, many users have complained that Pinterest keeps crashing on their phones recently for no apparent reason.
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While this issue doesn't occur only on Pinterest, it can stand in the way of getting inspiration for your next move. But don't worry, as we've gathered a handful of working solutions to fix the Pinterest app crashing on your phone.
Here's what you can do when Pinterest keeps crashing on your phone:
1. Erase the cache for Pinterest
2. Check and clean up your phone storage
3. Reboot your phone
4. Update Pinterest
5. Reinstall Pinterest
6. Exit the Beta Program
7. Update your phone
8. Use the Web App
Now, let's get into the process.
Step 1. Erase the Cache for Pinterest
For fixing app crashes on Android, we recommend you clear the cache data for the affected app, especially for an image-sharing app like Pinterest, Android caches lots of data every time image loads to reduce resource usage when next you view the data. However, the locally stored data may get corrupted sometimes, which is the reason why Pinterest keeps crashing on your device.
To get rid of that, simply erase the cached data for Pinterest.
How to clear cache for Pinterest on Android
- Launch Settings on your Android phone.
- Tap Apps & Notifications
- Click Manage apps to view all your apps.
- Scroll to Pinterest and open it.
- Hit Storage & cache
- Tap Clear cache from there to erase the cached data.
- And finally, go back once and tap Force stop to exit Pinterest on your phone.
Step 2. Check and clean up your phone storage
Another cause of app crashes and why the Pinterest app keeps crashing on Android is low storage. As you probably know, Pinterest requires some free space on your phone to store its files. And that's why it keeps crashing when your phone storage is full.
A quick way to free up your phone storage is to overview the apps and files taking up your storage and take drastic measures - yes, clean unnecessary files or rather insert an SD to your phone.
How to check and clean your phone storage:
- Open Settings
- Scroll to Storage and tap it.
- Click Internal Storage to view your storage usage. This should give you an overview of what apps or files are eating up your storage.
In case you have less than 500MB of free storage, we recommend clearing up your storage. Delete unnecessary apps and files, then restart your phone. Pinterest should work now if low storage caused the problem.
Step 3. Reboot your phone
Sounds simple, right? Rebooting your phone can fix a lot of issues. Especially if the Pinterest app keeps freezing but not crashing, it might be an issue with your phone and not the app. It happens most times when you have many apps or processes running in the background. To fix that, simply restart your phone.
You can restart most Android phones by long-pressing the power button until it shows the Android or your brand's logo. If that doesn't work for you, long-press the power button to show the power menu, and tap Restart from there or follow the on-screen guide.
Step 4. Update Pinterest
"Every week, we polish up the Pinterest app to make it faster and better than ever." - said Pinterest on the Play Store. So, if the app keeps crashing on your phone, updating it might fix the problem. Head over to the Play Store to do so.
How to update Pinterest on the Play Store
- Open the Play Store on your phone.
- Tap the search bar and look up Pinterest.
- If an update is available, you should see an update button at the top of the screen. Tap Update and wait for a few seconds to install the latest version.
Step 5. Reinstall Pinterest
If updating Pinterest didn't do the trick, then you need to take another step - uninstall and reinstall Pinterest. Especially if you just upgraded to a new Android version, some apps might not work straight away. So, if the Pinterest app keeps crashing after updating or upgrading your phone, the best way to tackle it is to reinstall Pinterest. Though you're going to lose your downloaded files, it's worth trying to fix the issue.
How to reinstall Pinterest from the Play Store
- Fire up Play Store on your device and look for Pinterest.
- On the download page, first tap Uninstall to remove the app, then restart your phone.
- After your phone reboots, go back to the Play Store and install Pinterest again.
Step 6. Exit the Beta Program
Beta programs come with experimental features and are not always suited for casual users. They're not free from bugs and may contain features not ready for every Android device; hence, they keep crashing the app whenever you tried using it.
If Pinterest keeps crashing because you're on the Beta program, we advise you to exit the program on your phone and reinstall a stable version.
How to exit the Pinterest Beta program on your phone
- Open Play Store on your phone
- Search for Pinterest and select it. If it appears as Pinterest (Beta), that means you’re running the Beta version.
- Scroll down till you find “You’re a beta tester”
- Click Leave below it and wait for a few moments to remove you from the program.
- You can then Uninstall and Install Pinterest again.
Step 7. Update your device
If the Pinterest app keeps crashing after installing the stable version, chances are that the problem is coming from your phone and not the app itself. In that case, updating your device can fix a lot of software-related issues and improve the overall performance. We recommend you do that now.
How to check for updates on your phone
- Launch the Settings app.
- Scroll to the bottom at tap System.
- Select System Update and follow the on-screen guides to check and update your phone. In case you’re running the latest software build, try the last resort below.
Step 8. Use the Web App
If everything else fails, then it's probably a general problem that needs the Pinterest app developers to address via an update. While you wait for the next Pinterest app update, you can keep up with Pinterest via the web app.
It resembles the Pinterest app for Android. The only key difference is that you have to access it via your web browser and sign in to your account. If you don’t mind, visit http://www.pinterest.com via your web browser and sign in to your account to continue using Pinterest till the app problem is resolved.
Need Further Help? Contact Carlcare
Whatever the issue is that you cannot handle, book a Carlcare service reservation, and we got you covered. Carlcare is the official after-sales service center for all Infinix, Tecno, Itel, Oraimo and Syinix brands.
Carlcare provides support services in the form of professional repair and maintenance service ensuring that your phone is kept in optimal shape while you enjoy using it. You won’t find a better phone support service out there.
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