TikTok can get really annoying sometimes when it crashes. Here are the best fixes to try when TikTok keeps stopping on your Android or iPhone.
If you're one of the thousands of Android users that TikTok keeps stopping on their smartphones recently, we can feel how frustrated you are right now and how curious you're striving to get back on the app. And if that's your case, the next series of comprehensive solutions in this article will surely help you out.
Before we dive into the solutions, let's get to know how the TikTok issues started...
Why Does TikTok Keep Crashing?
TikTok is not exceptional and can experience issues from time to time, just like other Android apps around. When TikTok keeps stopping on your Android phone, it is triggered by software/system problems. These problems include low storage space, heavy/too many background apps/processes, software bugs, and more.
But thankfully, you can fix them in no time. Here's what to do when TikTok keeps stopping on your Android phone:
1. Reboot Your Phone
A simple system refresh can fix TikTok's crashing on your Android phone: just give it a shot! Though not practiced by most Android users, rebooting your phone can help fix many issues - not just TikTok; because it refreshes the memory, free up the RAM, kills all running processes, and others.
To fix TikTok keeps stopping, simply restart your phone and let the system do its job. If you don't know how holding the Power button for about 10 seconds will reboot your phone. You can also do it the normal way; long-press the Power to show the power options, then tap Restart from there.
2. Erase TikTok's Cached Data
TikTok keeps stopping, still? You may need to erase the app's cached data. You remember the last time you opened TikTok offline and you could view some old videos? That's the work of cache. All Android apps usually cache some data temporarily to make them run faster and minimize resource usage, rather than re-downloading contents.
But if TikTok keeps crashing, it might be because the cached data is corrupted. Follow the steps below to erase it.
- Launch the Settings app on your phone and select Apps & Notifications.
- Tap on See all apps to view your apps; then select TikTok from the list.
- Click on Storage & Cache.
- To erase the cache data, tap on Clear Cache
Go back on step and tap Force Stop on the interface to kill TikTok. Launch it again to see if the issue is fixed.
3. Check For TikTok App Updates
More often than not, TikTok keeps crashing because of bugs in the app, or invalid codes from the last update. But the good news is that the team - TikTok developers - is always working to fix the problems as soon as they detect them. So, there might be an update waiting for you on the Play Store to fix the hiccup. Go check it out!
- Open your app drawer and launch the Play Store.
- Open the side menu by tapping the 3-dash button at the top-left corner. Although, the new Play Store requires you to tap your profile icon instead.
- Select my apps & games from the options to view available updates.
- Look out for TikTok on the list. Tap the Update button if you find it there.
Wait for the update to finish installing, then launch TikTok to see if the issue is fixed.
4. Check For System Updates on Your Phone
As well as updating the TikTok app, keeping your Android system up-to-date stands a high chance of fixing TikTok keeps stopping. Asides from introducing additional features, system updates usually come with bug fixes, security patches, system improvements, and others to enhance your user experience and keep you out of trouble.
Now that TikTok won't open on your Android phone, updating your phone might help fix it. Go to Settings > System > System Update > Online Update to check and install all pending updates.
5. Erase TikTok's App Data
Erasing the app data is another sure way of fixing "TikTok keeps stopping" on Android. By doing so, you'll be able to access TikTok like the first time you installed it. Clearing TikTok app data will reset it, clear unnecessary/corrupted files that might be causing it to keep stopping, and even make it run faster. Meanwhile, you won't lose your account or any videos downloaded on your phone's storage by clearing the app data. Here's how to clear TikTok's app data on Android:
- Fire up the Settings app on your phone and select Apps & Notifications.
- Tap on See all apps to view your apps; then select TikTok from the list.
- Click on Storage & Cache.
- Finally, hit Clear Data to reset TikTok.
Relaunch TikTok after the process to see how it goes.
6. Update Android System Webview
Many Android users experienced certain apps crashing on their phones recently, but Google confirmed the issue has been fixed in the latest Android Web View update. So, if your TikTok app still keeps crashing, updating the Android Web View app might as well fix it. To do that, all you need is to head over to the Play Store.
- Launch the Play Store.
- Tap the hamburger (3-dash) button at the top-left corner to open the side menu.
- Click My apps & games from there to view available updates.
- Find the Android System web View app from there and update it.
After that, simply restart your phone and launch TikTok to see if it works with no issues.
7. Remove and Reinstall TikTok
If you don't have the Android System web View update on your phone or updating it makes no difference, it's high time you reinstalled the TikTok app. Being Android users, we sometimes transfer apps from various phones or sideload them from other websites, all of which might not be fully optimized for our devices. Meaning your TikTok app might keep crashing if the app is corrupted or not optimized for your phone. To resolve that, all you need to do is delete and reinstall TikTok on your phone from the Play Store.
To delete TikTok, find and long-press the TikTok app icon on your launcher and tap Uninstall. After that, head over to the Play Store to reinstall TikTok. You should be able to use TikTok without crashing after reinstalling it. Sign in to your account and enjoy every bit of TikTok!
8. Check If TikTok Servers are Down
If none of the fixes above worked for you, that could be that you're not the only one experiencing the same problem. Perhaps The TikTok app is down temporarily. More so, if you noticed that TikTok keeps stopping after updating it, there might be a problem in the last update. In that case, all you can do is wait for another app update. But before that, you may ask your friends I'd they're also experiencing the same issue. Better still, you can follow TikTok's Twitter handle to know what's up with the app.
