Have you encountered issues with your TECNO Camon 17? Perhaps there is a problem with the battery, charging, applications, or screen? Don't worry if your gadget has any of the issues mentioned. You're in luck since we've covered solutions, tips, and techniques to all of the TECNO Phantom X's common problems in this article.
Table of Contents
Part 1. TECNO Camon 17 full specifications and features
TECNO Camon 17 is officially announced on May 8, 2021. The dimension of the device is 164.5 x 76.5 x 9 mm and it weighs grams. The smartphone supports Dual SIM and consists of a quad-camera including 48 MP (wide) + 2 MP (depth) + 3rd unspecified camera.
The front camera consists of a 16 MP sensor while the main camera features a Quad-LED flash, panorama, and HDR. The sensors of the smartphone include a Fingerprint (rear-mounted), an accelerometer, and proximity.
The smartphone is fueled by a Non-removable Li-Po 5000 mAh battery + Fast charging 18W. It is packed with 4 GB and 6 GB RAM while the internal storage is 128 GB which can be extended with a microSD (dedicated slot).
The device features Bluetooth 5.0, FM Radio, GPS with A-GPS, GLONASS, GALILEO, BDS, and micro-USB 2.0, USB On-The-Go. The display size is 6.6 inches IPS LCD capacitive touchscreen and gives you a 720 x 1600 pixels resolution.
The phone runs on the Android 11 + HIOS 7.6 operating system. Tecno Camon 17 is available in colors such as Frost Silver, Deep Sea, and Tranquil Green.
Tecno camon 17 Price Start is NGN. 70,200 to NGN. 85,800, Tecno Camon 17 comes with Android 11 OS, 6.6 inches IPS LCD Display, MediaTek Helio G85 Chipset, Triple Rear and 16MP Selfie Camera, 4GB RAM/6GB RAM and 128GB ROM.
|
BODY |
Dimension Weight SIM |
164.5 x 76.5 x 9 mm (6.48 x 3.01 x 0.35 in) - Dual SIM (Nano-SIM, dual stand-by) |
|
DISPLAY |
Type Size Resoliution |
IPS LCD, 90Hz, 450 nits (HBM) 6.6 inches, 105.2 cm2 (~83.6% screen-to-body ratio) 720 x 1600 pixels, 20:9 ratio (~266 ppi density) |
| PLATFORM |
OS Chipset CPU GPU |
Android 11, HIOS 7.6 MediaTek Helio G85 (12nm) Octa-core (2x2.0 GHz Cortex-A75 & 6x1.8 GHz Cortex-A55) Mali-G52 MC2 |
| MEMORY CARD |
Card Slot Internal |
Unspecified 128GB 4GB RAM, 128GB 6GB RAM |
| MAIN CAMERA |
Triple Features Video |
48 MP, (wide), PDAF Quad-LED flash, panorama, HDR 1080p@30fps |
| SELFIE CAMERA |
Dual Features Video |
16 MP Dual-LED flash 1080p@30fps |
| SOUND |
Loudspeaker 3.5mm Jack |
Yes Yes |
| FEATURES |
Sensors |
Fingerprint (rear-mounted), accelerometer, proximity |
| BATTERY | Type |
Li-Po 5000 mAh, non-removable Fast charging 18W
|
The new TECNO Camon 17 has a lot of features and is highly capable of functioning well, which is a positive thing. Sadly, there are a few problems that the gadget can run into. This is because many smartphone manufacturers neglect to fix these problems before the release of their smartphones. I will discuss the many issues that the gadget may run into in this guide.
Part 2. Common Problems of TECNO Camon 17 and Solutions
- Slow or Laggy User Interface on Tecno Camon 17
One of the predominant problems that people complain about most often is the laggy/slow user interface on the Tecno Camon 17. A laggy UI manner that the animations would possibly stutter. Also, it takes longer to open an app or do anything on your phone.
If the UI is laggy, it hampers the experience of your phone. It's going to make the use of your device very frustrating.
Sometimes the display screen freezes as well.
So, if you are dealing with any form of sluggish user interface on your Tecno Camon 17, you need to strive for these solutions.
- Fix slow or laggy user interface onTecno Camon 17
This is probably the maximum common reason for a laggy UI on any device.
When there isn't always sufficient storage area for your device, all kinds of things start happening. For example, apps get deleted automatically, and essential information is corrupted. And it influences the general overall performance of your phone. So, ensure you have sufficient storage space in your device. If you don't, you ought to clean up a few apps from your phone and free up a few spaces.
Lack Of Phone Memory
RAM is short for Random Access Memory. It is the device's operating memory in which all of your apps, documents, music, videos, photos, etc., are stored.
The greater RAM you've got, the higher it is for multitasking. At the time of scripting this article, telephones have 1GB to 18GB of RAM. However, maximum telephones handiest have four to 8GB of RAM.
If you have more than one app, uninstall unnecessary apps. These apps are consuming up the RAM on your phone. The greater the apps, the greater RAM usage. So, there's no available space in RAM for the running system.
You also can set up the lite version of some social media applications to have more free storage
The older model of Android is vulnerable to Improper RAM management; therefore, I suggest you replace your phone with modern firmware.
Malware
Malware on your phone may be causing the device to operate slowly. You can use a virus scanner to check your phone if you have any doubts about its infection.
There are numerous top-notch and trustworthy virus scanners on the market. You ought to scan your phone with one of them, in my opinion.
An Old Device.
The hardware of your phone is likely to blame for the sluggish program if you have an outdated phone that is still functional. A phone's hardware could slow down and deteriorate over time. In such circumstances, your only option is to shop for a replacement phone.
- Improve the TECNO Camon 17 battery life and screen brightness
One of the main causes of battery depletion is high screen brightness. The screen will use a lot of battery if you are continually viewing videos or accessing the internet. To lower the screen brightness, if necessary, you must check the settings.
The brightness of the screen can be adjusted automatically. Go to Settings > Display > Brightness and enable "Adaptive Brightness" to verify the automatic adjustment.
- TECNO Camon 17 overheating under normal usage conditions
The 3 parts liable for heating are the phone’s SoC (commonly called the processor), second is that the phone’s battery, and third the screen.
It’s expected for the phone to heat up a little. However, you'll be able to use the subsequent trick to see if your phone is overheating.
the simplest way to check if your phone is actually "Overheating" is by putting the phone on your ears and cheeks, similar to how you do while talking on a voice call. If you're feeling uncomfortable because of the heat, then yes, your TECNO Camon 17 is overheating. Follow the steps below to fix it.
- Fix TECNO Camon 17 overheating under normal usage conditions
The most common cause of smartphone heating issues is the SoC, commonly called a processor, and the screen when used with high brightness.
When your smartphone uses the processor aggressively, it heats up.
Now to keep optimal phone temperature and prevent the heating problem, the heat is passed to the screen, and then it dissipates the heat to the air and your hands.
The best working fix is a firmware update. Overheating and lots of other issues are fixed by manufacturers via a firmware update. Therefore, I recommend you check for updates and update your TECNO Camon 17 if available.
Sometimes, there are multiple firmware updates, and these updates are installed one by one. So, make sure you install all available updates.
- Causes and solutions to heat issues on TECNO Camon 17
It is expected to get hot when you do the following things on your smartphone. Read the tips after each activity to minimize it.
Playing games
Your phone will get hot while playing games. This is normal. Take short breaks to let your Tecno Camon 17 cool down or get an external mobile cooling fan.
Buggy Apps
Make certain you operate apps from well-seemed builders and that you downloaded all apps from the Play Store.
Buggy apps can overheat your smartphone. Update apps to repair the overheating issue.
Extended Video Recording
The digital digicam(camera) to your tool drains the battery fast if used for an extended time. Unfortunately, it additionally overheats your phone.
Using the digital digicam(camera) with the flash on will warm TECNO Camon 17 and drain the battery faster. So, flip off the flash if it isn't always required.
Running anything Resource Hungry
Running anything resource-hungry can harm your TECNO Camon 17. from gaming, enhancing videos, Wi-Fi-Hotspot, display mirroring, and streaming are not unusual place resource-hungry tasks.
Overheating while charging
It is common for overheating to occur while charging your phone. The phone heats as a result of the charger trying to give enough power to charge the device's battery
Fixing the TECNO Camon 17 charging-related overheating
A smartphone frequently becomes hot while charging. Because the charger needs to supply enough power to fully charge the phone's battery, the device heats up. The new fast chargers range in power from 30W to 120W at the time this article was written.
Update the firmware
Most issues can be resolved by manufacturers with a firmware update, thus if one is available, I urge you to update your Tecno Camon 17. Multiple firmware upgrades are occasionally available, and each update must be installed separately.
Therefore, be sure to apply all available updates.
Case
While your phone is charging, remove the case. Your TECNO Camon 17 will be able to disperse heat more effectively and quickly without the case.
Charger
Use only the genuine or compatible charger. It is advised that you use a charger made by the brand itself or one that has been approved by the manufacturer of your smartphone.
Playing games while your phone is charging is not advised.
As I mentioned earlier, warmth while the smartphone is charging is normal and expected. But when you play games, the processor is significantly taxed, which causes the processor to heat up. When the processor and battery are overheating simultaneously, it can be dangerous Prevent it! Environment In a cool environment, charge your phone.
Your phone will hot if you place it in the sunshine. But regrettably, we frequently forget about it and charge our smartphones outside in the bright sun.
Avoid leaving your phone in the sun-lit inside of your automobile. Put it in the glove box instead.
Quick Charging
From the settings app, disable quick charging. You can use an old charger if your smartphone doesn't have a feature to turn off fast charging. If the previously stated suggestions were ineffective, your charging port may have been harmed. Get your TECNO Camon 17 examined and fixed by going to the closest calrcare service center.
- TECNO Camon 17 screen not working properly
When using the TECNO Camon 17, one of the major problems you could experience is that the screen isn't functioning properly. As is well known, a smartphone's display is its most crucial component. Therefore, if your display isn't working properly, it could be a serious issue.
It is one of the worst problems you could experience when using a new device.
- Easy ways to repair your TECNO Camon 17 screen.
There are many reasons why the TECNO Camon 17 isn't operating properly. The first step you have to do is to restart your phone. It will work a maximum of the time if it doesn't try the subsequent solutions.
Dirty Screen
It is the most common reason for bad display performance. Dirty screens are due to dirt, dust, oil, grease, or liquid over the screen.
If your screen is dirty, you may clean it with the aid of wiping it with a gentle cloth.
Do not use alcohol or different chemical compounds to clean the screen because alcohol can also additionally harm the oleophobic coating at the display.
Screen protector
Screen protectors eventually deteriorate and interfere with your phone's ability to detect touches. Therefore, take the screen protector off and replace it.
Water damage
Sometimes water makes its manner to the internal of the screen. Sometimes it's miles visible, whilst at different times, it's miles not.
If you observed your smartphone has water damage, flip it off ASAP and placed it in the rice. If you switch for your smartphone with water internal, the additives inclusive of the motherboard may get fried. You will get the whole motherboard replaced.
Leave it internal rice for a minimum 24 hours. Then, if it nevertheless would not work, the fine issue to do is to take it to any of our Carlcare service centers to get it repaired.
Cracked or damaged screens
One of the causes of an unresponsive screen is a damaged display. Three main components make up a phone's screen: the glass at the top, the display at the bottom, and the touchscreen digitizer at the top.
Check the phone carefully for cracks, dents, or discoloration after taking off the case (if one is placed). Cracks hidden from direct sunlight are much easier to spot. Do not be alarmed if you see a square grid. The touchscreen digitizer is there, as is to be expected. Your phone's display screen has physical damage if you see any cracks, dents, or discoloration. The display often wants to be replaced.
I advise going to any of our carlcare service centers to get it repaired
- Rapid battery depletion on the TECNO Camon 17
Has the battery life on your TECNO Camon 17 been poor? Your device's rapid battery drain could be caused by several things, from physical problems like a failing battery to software bugs in your phone's firmware or apps.
- GPS, Bluetooth, and Wi-Fi
A lot of battery life is lost when using Wi-Fi, Bluetooth, and GPS on your phone. This is due to how much electricity these three functionalities consume. Additionally, many applications on your phone use these three features to sync and communicate with other devices.
They can significantly reduce battery life when activated on your phone as a result you ought to keep these three offs and just switch them on when necessary.
- faulty software
If you recently upgraded the firmware on your TECNO Camon 17, the new software probably contains flaws that reduced the battery life. A new version of Android is frequently published by manufacturers without addressing all issues.
By downgrading or upgrading the firmware, these issues can be resolved. Updating the firmware is simple. Verify that your phone is running the most recent firmware version. Update it right away if the version you're using isn't the most recent one.
Reset your phone to factory settings if there is no firmware upgrade available. You may be thinking of downgrading your phone's firmware if a factory resetting didn't solve the problem.
Downgrading firmware is difficult. As a result, I do not advise you to attempt it alone. Visit an authorized service center instead. Downgrading firmware is difficult. As a result, I do not advise you to attempt it alone. Visit an authorized carlcare service center instead.
- Apps
The apps you have on your phone could be to blame for the quick battery loss, just like the firmware. For this reason, I advise you to only install/download programs from the Google Play Store.
Remove any junk-cleaning, RAM-boosting, battery-boosting, antivirus, mod, and related apps from your device. These applications affect more than simply phone speed. They might even make it crash or freeze!
Games
Games eat up a lot of the processor's resources. The CPU is typically inactive, however, when playing games, it is actively working.
- Display Mirroring
Utilizing Screen mirroring can drastically deplete your battery. If you utilize this feature, make sure your screen is mirrored as necessary. Don't constantly mirror the entire screen. Instead, you can mirror only the area of the screen you are using by using the "Handheld" option.
If the aforementioned advice does not solve the issue, hardware issues other than the battery might exist. For a more accurate diagnosis, bring your phone to the nearby Carlcare service center by booking a reservation with us.
- Mobile Data on the TECNO Camon 17 isn't working due to cellular network issues.
The most important component of every smartphone is its cellular network, and if it malfunctions, users can suffer greatly. The TECNO Camon 17 has problems with the cellular network for a lot of consumers. The TECNO Phantom X won't be able to maintain a strong connection and may even stop transmitting data if you use it on a weak cellular network. This may result in issues with call reception and mobile data.
- Fix TECNO Camon 17 Cellular Network and Mobile Data Issues
I'll start with the simple fixes that are effective most of the time. in flight
On your smartphone, enable Flight mode, then turn it off. The phone cuts off its connection to the Wi-Fi, Bluetooth, and cellular networks when you activate Flight mode. It works here also because most problems can be fixed with one straightforward on/off switch.
Restart
Restarting your phone is the next best option if Flight mode didn't work. If it wasn't as successful, move on to the next suggestion.
Used Up Mobile Data
I had to include this detail for our Indian readers. Indians receive daily bandwidth, in contrast to the rest of the globe. The speed is capped at 64 Kbps once the daily bandwidth has been used up.
*Ensure that your mobile data plan is active.
*Verify that you have not used up all of your daily bandwidth.
- Replacing the SIM
An easy remedy, like deleting and reinstalling the SIM, can occasionally work.
Roaming
Data roaming can be enabled by opening the Settings app. Your phone will reestablish an internet connection after Data Roaming is activated.
Community Mode
Your device's network mode is determined by the "Preferred network type." For instance, the majority of phones have 2G, 3G, 4G, and 5G. If you select 5G but there is no 5G network nearby, your phone won't receive any signals. So, I advise selecting "Automatic."
Reset network configuration
The name essentially sums up what it accomplishes. To reset the network settings, adhere to the steps below.
- Access the app's settings on your TECNO Camon 17.
- Click "System" after scrolling down. Tap On "Reset options,"
3." Reset Wi-Fi, cellphone, and Bluetooth" should be tapped.
- Select "Reset settings."
- If "Reset options"
if it’s not visible, use the settings app's search function to look for it.
None of the above suggested solutions were effective.?
Switch phones and insert the SIM there. If that gadget receives a signal, your phone's SIM card slot is broken.
If it doesn't receive any signal, either the sim is dead, or there is a problem with the local cellular network. To get a new SIM, contact the Carrier.
- Old battery
If your phone is two years or older, it might be time to get a new battery. Battery university claims that in the first year of use, battery capacity might decrease by as much as 22%.
As your device becomes older, battery issues begin to appear. In light of this, if your TECNO Camon 17 is two years or older, it is probably time to change the battery. The battery can also be changed on your own. But that is not an easy task. I thus advise that you should visit any of our carlcare service center to replace it.
- Slow charging on TECNO Camon 17
Your TECNO Camon 17 may not be charging quickly. It might be brought on by several things, including the charger, USB cable, overheating, and more.
Therefore, first check to make sure the charger is properly inserted into the outlet TECNO Camon 17 sluggish charging needs to be fixed.
wrong charger
Make sure the phone charger you're using is compatible. In some cases, a Fast Charger can recharge a phone more fast than the original charger.
Fast charging frequently requires the brand's charger to work.
incorrect connection
What happens if you use a charger that the brand itself produced yet the device still takes a while to charge? or why did it use to charge at a high rate but now doesn't?
Well, either of these issues could have its roots in a poor connection. and that the USB cable connecting the charger and phone is properly attached (all the way) and is not loose.
Your phone often requires a connection to all four contacts on the USB cable to recognize that it is connected to a fast charger. It will charge slowly if it doesn't make touch with all four.
Another possibility for slow charging is that:
A Dusty Charging port
When you change your phone, the dust that has become lodged inside the charging port prevents fast charging. This is a very common occurrence.
For quick charging, as I already explained, your phone must be connected to all four contacts on the USB cord. It can occasionally be prevented by dust in the phone, charger, or USB cable.
You may clean it by yourself, but be sure to use anything non-conductive, like a toothpick or a cotton wool to the clean charging ports
malfunctioning USB cable
Cable is one of the most misused parts. Cables for headphones, earbuds, and USB devices are frequently twisted, squeezed, and troubled.
Therefore, if your TECNO Camon 17 has slow charging issues, there may be a problem with the USB cable. Wires in USB cables frequently break, although the damage is hidden by the USB cable's cover.
Utilize a different cable from your collection. You might also borrow from your pals. If charging is successful, you have identified the offender. Purchase a fresh USB cable that works with the charger.
Note: As I mentioned earlier regarding the quick charging scenario. Unfortunately, brand-specific cables are frequently required for fast charging.
malfunctioning charger
Slow charging caused by a partially dead charger is therefore unlikely to occur; the charger either functions or it doesn't. But with electronics, everything is conceivable. Consequently, I make this point.
To see if the problem has been resolved, try an alternative charger.
- Fixing TECNO Camon 17 app-related difficulties such as Slowly Opening Apps and Low Storage.
The most frequent cause of apps opening slowly on the TECNO Phantom X is a lack of free storage space in internal memory.
It is advised to leave at least 40% of the internal storage unoccupied.
- Uninstall all unused installed apps to free up storage. old media from WhatsApp is deleted
- Use the Play Store's lite versions of apps that you can download.
- The final resort is a factory reset if you still can't free up any space after deleting everything.
- Fix TECNO Camon 17 apps that won't download from the Play Store.
This issue affects many Android smartphones, not just the TECNO Camon 17. You can resolve this problem by:
Airplane Mode
Enable Airplane mode before disabling it. The problem is frequently resolved as soon as your phone re-connects to the network.
Restart your TECNO Camon 17
After restarting your phone, try downloading the apps once more. It has been tried and tested and typically works.
Fix the TECNO Camon 17 abrupt app or game crashes.
Facebook frequently crashes
When using an app or playing a game, does it crash? No need to worry, though; I've got you covered. Try these fixes to prevent unexpected app crashes:
Updating the applications
Update the app from the Google Play Store if it's there.
Let's say you downloaded it off the internet, which is something I do not advise. However, I'll presume that you are aware of the implications of your actions.
Then I would advise you to try various app versions.
Clear the play store cache
If a restart didn't work, wiping the cache on the Play Store would
Navigate to Settings > Apps. Select the app that isn't functioning, then erase the app's cache and data.
Reinstall The Application
You could try reinstalling the application if none of the aforementioned methods worked.
If none of the solutions worked to stop your TECNO Camon 17 apps from abruptly crashing, the app isn't compatible with your phone.
Need Further help? Contact Carlcare
Whatever the issue is that you cannot handle, book a Carlcare service reservation, and we got you covered. Carlcare is the Offlical after-sales service center for all Infinix, TECNO, Itel, Oraimo and Syinix brands.
Carlcare provides support services in the form of professional repair and maintenance service ensuring that your phone is kept in optimal shape while you enjoy using it. You won’t find a better phone support service out there.
