The mainspring of a Reservation system is to improve the interaction between a company’s offering & its customers; This is our intention and coupled with feedback received, we now introduce the Online Reservation Service.
Carlcare is the official After-sales Brand for TECNO, Infinix, itel, Oraimo & Syinix products. We have taken this course of action having our mission – to provide Professional & Swift services – in mind, putting you our Customer First.
BENEFITS OF ONLINE RESERVATION
- Convenience
You can book this service any time of the day or night at home, all on your schedule. You do not need to wait in line after reaching the service center. Within a few minutes, you'll have put the seal on your Repair plans.
- Saves time and Cuts costs.
Once you book a slot following the completion of a couple of easy steps, the Repair process is activated. We begin to work towards identifying your Phone’s issue(s), using the information provided. In effect, the repair is halfway through before you arrive & no extra charge is incurred.
HOW TO MAKE A RESERVATION
STEP 1 Download and open the Carlcare App, and Tap Get Priority Service. This will transfer you to the main page of the Reservation Service.
STEP 2 Select, Make a Reservation.
STEP 3 On this page, fill in specifics regarding your intended visit for Repair.You’ll be required to input your preferred Carlcare centre, a date, personal information (usually a name & phone number) & lastly, a brief but, detailed description of the phone problem you face.
STEP 4 Check well to ensure you have given correct information & SUBMIT.
The Carlcare App is your foremost online resource for all things repair-related – quick fixes, center locations, warranty, and more. What’s more?! You can check the prices for Spare Parts, to have an idea of the cost implications for your visit.
WHY CHOOSE CARLCARE?
With an excellent track record attributed to our services in over 50 Countries in the world, Carlcare has tasked herself against multiple odds to render the best after-sales service to customers.
Our team of talented and experienced experts (including 1200+ Technicians worldwide) is well equipped to focus on our customers’ requirements and, provide lasting solutions. Furthermore, we make use of High-quality original accessories purchased directly from each Product manufacturer and give these at a Fair price.
We continue to re-invent our business operations by providing more Value-added services - some of which are SWAP, Free Screen Replacements, System Upgrade, and most recently Online Reservation, with a view towards Post-COVID times & the safety of our environment.
Carlcare operates an Open-door policy with her customers. Having multiples channels on Social Media & other specialized outlets to respond to questions about our service, give updates, and phone care tips & also resolve phone issues on the go; we welcome customers to communicate with us.
