To make repairing your mobile phone much easier and less stressful than ever before, we're now launching the Online Reservation Service for TECNO, Infinix, or itel phone repair in Pakistan!
Launched earlier in Nigeria, Kenya, India, Ghana, and Egypt, the Carlcare Online Reservation Service lets you enjoy "Priority Service" when you visit our centre for phone repair.
It can be tiring and exhausting to wait in line for several hours just to repair a single mobile phone. With our Online Repair Reservation Service, now introduced in Pakistan, fixing up your phone is less stressful, cost-saving, and time-saving. All you need is just to book a reservation and come to our service when it's convenient for you (to be decided while filling the form). We'll treat you as a priority customer!
How to make an Online Reservation
To book an online reservation service for phone repair, all you need is to fill a simple form on our website or via the Carlcare mobile app. We'll ask you to tell us about your faulty phone, choose a service centre, and appoint a date and time of arrival.
Via our website
Making an online reservation on our website is pretty simple and straightforward. You can do so in three easy steps.
- Tap the "Make a Reservation" link above or on our homepage.
- On the Online Reservation page, complete the form accordingly by describing the fault, selecting a service store, selecting a time of arrival, and providing your personal information.
- Click on the Submit button below the form to complete the online reservation, then take a screenshot of the reservation ticket.
Via the Carlcare app
Making an online reservation via the Carlcare app is even easier. Since the app comes preinstalled as a customer care app on most TECNO, Infinix, and itel phones, all you need is just to open the app and go straight to the reservation page. Less stressful? Follow the steps below to get started.
- Open the Carlcare app on your phone or download it from the Play Store if you don't have it already.
- Click on the Carlcare Online Service/Make a Reservation banner on the homepage and complete the form. Simply describe your phone problem in the description box. Also, provide your contact details so we can contact you as soon as possible.
- Submit the reservation form and take a screenshot of the ticket on the next page. You'll be required to provide the screenshot when you arrive at our centre.
The Carlcare app was designed with you in mind to accompany and provide access to our robust services at your fingertips. Designed with a simple and user-defined interface, the Carlcare app is geared up with features to help you Check Spare Part Prices, Locate Carlcare Service Centers near you, track your phone repair and warranty status, etc. And now, we've added a feature to help you make an online repair reservation service on the app.
In addition to the features mentioned above, we also run an array of events/contests/promotional offers exclusively on the Carlcare app to help the users and customers get the best bang for their bucks. If you participate in any of our events, you stand a chance to win cool prizes such as a brand-new smartphone from our brands, airtime or internet data, high-quality accessories, and many more.
About Us
Carlcare was launched back in 2013 as the one-and-only authorized customer care service provider for TECNO, Infinix, and itel smartphone users. Redefining how mobile repair services are catered for in the emerging markets, Carlcare has established its existence in 2,300+ service centres in over 50 countries across the globe.
We're popularly known for providing high-quality mobile repair service for our customers when they need it. With our team of well-trained and certified technicians and the use of only genuine spare parts, we're the best bet for you if you're looking where to repair your TECNO, Infinix, or itel phone.